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[IDD #AQC-617871]: Local Data Manager Question: UCSD aeolus not pulling data



Hi Mary,

re:
> Thank you for taking the time to check on aeolus. There haven't been any
> network changes (at least not that I'm aware of).

Well, something definitely changed.  I say this because for years I have been
able to SSH to aeolus as user 'ldm' from the Unidata workstation 
laraine.unidata.ucar.edu
and now I can't get to aeolus.  

re:
> I went ahead and restarted the network:
> 
> address@hidden logs]# service network restart
> service: Command not found.
> address@hidden logs]# /sbin/service network restart
> Shutting down interface eth0:  Device state: 3 (disconnected)
> [  OK  ]
> Shutting down loopback interface:                          [  OK  ]
> Bringing up loopback interface:                            [  OK  ]
> Bringing up interface eth0:  Active connection state: activated
> Active connection path: /org/freedesktop/NetworkManager/ActiveConnection/1
> [  OK  ]
> address@hidden logs]# exit

Hmm... I have always stopped/restarted things like the network as 'root',
not as a non-administrative user like 'ldm'.

re:
> This seemed to work but I did not see aeolus re-appear at:
> http://rtstats.unidata.ucar.edu/cgi-bin/rtstats/siteindex

Did you see data start flowing into aeolus again?  I would check this
as follows:

<as 'ldm'>
ldmadmin watch

If you see nothing after the network restart, try restarting the LDM
and then checking again using 'ldmadmin watch'.

re:
> So I restarted again and checked status:
> 
> address@hidden logs]# /sbin/service network restart
> Shutting down interface eth0:  Device state: 3 (disconnected)
> [  OK  ]
> Shutting down loopback interface:                          [  OK  ]
> Bringing up loopback interface:                            [  OK  ]
> Bringing up interface eth0:  Active connection state: activating
> Active connection path: /org/freedesktop/NetworkManager/ActiveConnection/2
> state: activated
> Connection activated
> [  OK  ]
> address@hidden logs]# /sbin/service network ?
> /sbin/service: No match.
> address@hidden logs]# /sbin/service network
> Usage: /etc/init.d/network {start|stop|status|restart|reload|force-reload}
> address@hidden logs]# /sbin/service network status
> Configured devices:
> lo eth0
> Currently active devices:
> lo eth0
> address@hidden logs]#
> 
> This also seems fine from my end but again not appearing at the RTSTATS
> index site. I stopped and restarted the firewall and then restarted the
> network (service) again. Still am not seeing UCSD aeolus in the RTSTATS
> list.

OK.  Again, is data flowing into aeolus?

re:
> Would you please take a look and see if you can get into aeolus now? If not
> I'll have to check with our network folks and see if something has changed.

I just tried:

<on laraine.unidata.ucar.edu>
ssh address@hidden

This eventually timed out without connecting.

For completeness, I checked to make sure that forward and reverse DNS
is still setup for aeolus; it appears to be:

% nslookup aeolus.ucsd.edu
Server:  resolver1.opendns.com
Address:  208.67.222.222

Non-authoritative answer:
Name:    aeolus.ucsd.edu
Address:  132.239.114.58

% nslookup 132.239.114.58
Server:  resolver1.opendns.com
Address:  208.67.222.222

Name:    aeolus.ucsd.edu
Address:  132.239.114.58

Question:

- how are you logging into aeolus?

  For instance, are you SSHing from some other UCSD machine; from
  a non-UCSD machine; or from the system console?

re:
> Thank you!

No worries.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: AQC-617871
Department: Support IDD
Priority: Normal
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.