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[IDD #HIF-625790]: No data on idd servers



Hi Adam,

re:
> I am currently trying to feed CONDUIT, FNMOC, GEM, NEXRAD2 from 
> idd.unidata.ucar.edu.
> I run a notifyme and get:
> 
> Aug 20 20:42:16 tornado notifyme[18123] NOTE: Starting Up: 
> idd.unidata.ucar.edu: 20120820204216.240 TS_ENDT {{NEXRAD2, ".*"}}
> Aug 20 20:42:16 tornado notifyme[18123] NOTE: LDM-5 desired product-class: 
> 20120820204216.240 TS_ENDT {{NEXRAD2, ".*"}}
> Aug 20 20:42:16 tornado notifyme[18123] NOTE: NOTIFYME(idd.unidata.ucar.edu): 
> OK
> Aug 20 20:43:13 tornado notifyme[18123] NOTE: exiting
> 
> I try it on another site i use to get data from:
> 
> Aug 20 20:43:23 tornado notifyme[18149] NOTE: Starting Up: idd.cise-nsf.gov: 
> 20120820204323.665 TS_ENDT {{NEXRAD2, ".*"}}
> Aug 20 20:43:23 tornado notifyme[18149] NOTE: LDM-5 desired product-class: 
> 20120820204323.665 TS_ENDT {{NEXRAD2, ".*"}}
> Aug 20 20:43:24 tornado notifyme[18149] NOTE: NOTIFYME(idd.cise-nsf.gov): OK
> Aug 20 20:43:53 tornado notifyme[18149] NOTE: exiting
> 
> but I am getting zero data from either of these servers.
> 
> Our primary for other data sources pavan.srcc.lsu.edu and I am only getting
> limited data comming in from them. I am getting UNIDATA, FSL2 but that is it.
> No NEXRAD3, NIMAGE, NGRID, or FNNEXRAD
> 
> I even tried rebuilding my queue to make sure i didn't have a corruption 
> somewhere.
> 
> Is there something going on?

idd.unidata.ucar.edu is not experiencing any problems currently... I just ran
your 'notifyme' command from a machine here in the UPC and see a full
complement of data.

The first thing that comes to mind is that the realtime clock on tornado was
off when you ran 'notifyme'.  This view is reinforced by a quick look at
the latency plot for IDS|DDPLUS on tornado:

http://www.unidata.ucar.edu/cgi-bin/rtstats/iddstats_nc?IDS|DDPLUS+tornado.geos.ulm.edu

This plot shows a time offset until very recent times.  Given this change,
I have to ask if you can now successfully run 'notifyme' to 
idd.unidata.ucar.edu?

Cheers,

Tom
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Ticket Details
===================
Ticket ID: HIF-625790
Department: Support IDD
Priority: Normal
Status: Closed


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