A little more follow-up.
I talked to Jeff Weber recently, and asked essentially the same thing: What happened. Jeff had been unable to find who was answering questions on the topic of LDM feeds, and we also noted that the data were not routinely available via the usgodae3 server. I called several of my contacts in Fleet Numerical, and got several "no answer" responses, unusual compared to recent exchanges with them, so I changed tactics and called a contact at NRL. He had no idea what was happening with the data (the models were running and internal data distribution was proceeding) but referred me to the office of the Commanding Officer, where I was assured the phone would be answered.
What's happened is that the corporate history of LDM operation has been lost in Monterrey, and they're trying to rebuild that but it's not proceeding as fast as they'd like. I've gotten the two guys now responsible for keeping systems intact in touch with Unidata support, but it also takes someone checking status and calling to offer help if they go down, as monitoring LDM isn't something they routinely do these days. They're also in the process of replacing hardware and software. I've offered to make a trip to help w/ LDM (and have suggested a closer alliance with Unidata Support if that's their preference) when the new hardware is available.
We're monitoring the status here a little more closely now, as we need FNMOC models for our SCOOP work during the Atlantic Hurricane Season, so I'm hoping we can help keep 'em up.
I'm more'n happy to field questions, if that'll help, but the usual disclaimer applies: We're not FNMOC, we're just an interested and concerned user group who saw they were having problems.
Linda, of note, while they've been introduced to the Support side of things, the guys at FNMOC don't seem to be using it. If I can help in this, that's what I've been trying to do, and I've included a copy of correspondence to Support when there's been a software issue. If it'll help I can add a note to the LDM users list when we see problems.
Cote, Donna L wrote:Linda, Art,
Gerry Creager has managed to reach a real person at Fleet Numerical and is working toward keeping their LDM feed up.
Texas A&M University
----- Original Message ----- From: "Linda Miller" <address@hidden> To: "Arthur A. Person" <address@hidden> Cc: address@hidden Sent: Tuesday, June 3, 2008 10:14:26 AM GMT -06:00 US/Canada Central Subject: Re: [ldm-users] NOGAPS LDM feed dead?
Unidata has been trying to track down someone at Fleet Numerical to work with us on this issue. We'll let you know the results as soon as we have information.
Arthur A. Person wrote:Hi...
We used to receive the NOGAPS LDM feed from usgodae3.fnmoc.navy.mil but back in December, it stopped coming in. I sent several emails to both the contact person as well as emails to a general contact address and have received no response. Since then, I think the feed has restarted briefly on a couple of occasions, but for the most part seems dead.
Is anyone else currently receiving NOGAPS data? Does anyone know who would be the best person to contact to get our feed started again (assuming the service hasn't been discontinued by the Navy)?
Arthur A. Person
Research Assistant, System Administrator
Penn State Department of Meteorology
email: address@hidden, phone: 814-863-1563
ldm-users mailing list
For list information or to unsubscribe, visit: http://www.unidata.ucar.edu/mailing_lists/
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.