[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

20040917: CRAFT data (cont.)

>From: address@hidden
>Organization: University of Kansas
>Keywords: 200409172031.i8HKVbnJ010293

Hi Donna,

>The name of the machine on which the LDM is running is 

OK, thanks.  I am unable to ping, ldmping, or do a notifyme to
the LDM on this machine.

>Yes, the LDM is running, I should have mentioned that we are receiving all
>other data that we expect.

I was hoping that you were running rtstats so we could see where
you were requesting the CRAFT data and do some troubleshooting.
Since we are not able to contact your LDM or see rtstats output
we are unable to do any probing from this end.

So, the questions to you are:

- what is the name you are trying to get CRAFT data from

- can you do an ldmping of that host:

ldmping upstream_feed_host_name

- what is the result of doing running notifyme to your upstream host:

notifyme -vxl- -f CRAFT -o 3600 -h upstream_feed_host_name

>I don't think our system administrator
>is running rtstats.  I do not really understand why.  I think it has
>something to do with security concerns.  I realize this may not be
>a rational concern but my system administrator is a strange dude.  

You might tell him that your life would be significantly easier
if your LDM were reporting real time statistics AND if the fire
wall there was setup to allow bidirectional flow on port 388 AND
if your ~ldm/etc/ldmd.conf file was setup to allow any machine
in the unidata.ucar.edu domain to access your LDM (the default setup
sent out in LDM distributions).

Without these in place, supports breaks down to a game of questions
and answers.  This will eventually work, but it is slow and painful.


NOTE: All email exchanges with Unidata User Support are recorded in the
Unidata inquiry tracking system and then made publicly available
through the web.  If you do not want to have your interactions made
available in this way, you must let us know in each email you send to us.