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[LDM #ORN-677013]: missing NOTHER feed

Dave,

The response from Bob looks good (although we have seen instances where campus 
networking has misspoke).

As Tom pointed out, thinking that this problem is only affecting the NOTHER 
feed is a red herring.

What's the bandwidth of your connection to the outside world?

Can campus networking tell you if that connection is getting saturated? What 
about the all the links from your computer to your regional network? Is any of 
them saturated?

> Here is the reply from our network people:
> 
> Dave,
> 
> There are no rules that specifically refer to either 166.66.65.219 or 
> 128.117.140.3. So either 166.66.65.219 is opening a session to pull the data 
> OR 128.117.140.3 is initiating a session & that would have to be via a rule 
> that allowed access to the ESCI subnet (all the 166.66.65.* addresses). There 
> is a rule allowing LDM protocol (TCP/388) to ESCI. Is this the protocol being 
> used? If so, the rule has no IPS on it. The only other rule referring to the 
> ESCI subnet is one (after the LDM rule) allowing HTTP, MYSQL & SSH to the 
> CSCI, VMCS, Physics, and ESCI subnets. This one does have Antivirus and IPS 
> on it. I looked over all the other rule allowing off-campus to on-campus 
> access & none of the ones with IPS on them should be involved with either of 
> the IP addresses involved. The fact that all the streams are coming from one 
> source to one destination but only one type of data stream is being affected 
> is very strange. I'm not even sure how to throttle something like that, if all
  of them are using the same protocol.

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: ORN-677013
Department: Support LDM
Priority: Normal
Status: Closed
===================
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