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[IDV #URX-148278]: THREDDS not responding in IDV 6.2u2

> Hello Yuan,Thank you for the tip about the hidden file. I was able to both 
> rename it and delete it and neither option had any impact on reading in data 
> from the Catalogs or URL option. Also, the adde.ucar.edu site did not load on 
> the IDV. Thus, the problem isn't a website problem, but seems to be there is 
> a setting somewhere that is not allowing the Mac to connect to external 
> catalogs or URLs. Let me know if Mac users in the office had a similar 
> experience. Thanks again!teddy 

Hi Teddy,

Is this your personal mac or office mac?
It is likely the firewall setting, if you can turn off the firewall temporally 
from System Preferences, it would be good
to find out the cause of this connection problem. The security setting is quite 
difference between Window and Mac.

Yuan

> dog / it / good boyhttp://www.teddyallen.com
> "To move quickly, go alone. To move far, go together." — African Proverb
> 
> On Thursday, April 11, 2024 at 05:06:55 PM AST, Unidata IDV Support 
> <address@hidden> wrote:
> 
> > Hi Yuan,Thank you for your swift reply. Unfortunately, I get another error 
> > when trying to switch to Blue Marble dynamic. The error message is:
> > There was an error accessing the image with the 
> > url:https://neo.gsfc.nasa.gov/wms/wms?service=WMS&VERSION=1.3.0&REQUEST=GetMap&LAYERS=BlueMarbleNG&CRS=CRS:84&STYLES=&SRS=CRS:84&FORMAT=image%2Fpng&BBOX=-34.0,-81.0,134.0,90.0&WIDTH=1188&HEIGHT=888&transparent=TRUE
> >  Could not load 
> > resource:https://neo.gsfc.nasa.gov/wms/wms?service=WMS&VERSION=1.3.0&REQUEST=GetMap&LAYERS=BlueMarbleNG&CRS=CRS:84&STYLES=&SRS=CRS:84&FORMAT=image%2Fpng&BBOX=-34.0,-81.0,134.0,90.0&WIDTH=1188&HEIGHT=888&transparent=TRUE
> > Also, I don't have a folder named .unidata on my computer. Should I? I have 
> > spent hours trying to diagnose the issue and I can't figure it out. The 
> > latest version of IDV works perfectly on my old windows computer. Is there 
> > a Mac user at unidata who could download the latest IDV version and test to 
> > see if they get the same error? I am using Mac Sonoma 14.4.1 operating 
> > system on a 64Gb MacBook Pro that was purchased in September.  
> > Thanks again for your help. Much appreciated.Sincerely,teddy p.s. The 
> > RAMADDA plugin has been deleted and it still delivers the same error. 
> >
> 
> The .unidata is a hidden folder, google mac show hidden folders would tell 
> you how to find it.
> 
> Try to connect to the satellite imagery server "adde.ucar.edu", any luck 
> there?
> 
> Yuan
> 
> 
> > dog / it / good boyhttp://www.teddyallen.com
> > "To move quickly, go alone. To move far, go together." — African Proverb
> >
> > On Thursday, April 11, 2024 at 12:37:15 PM AST, Unidata IDV Support 
> > <address@hidden> wrote:
> >
> > > Hi Yuan,Thank you for following up. I deleted the ramadda plug in and 
> > > nothing changes. My mac is new and I installed the latest IDV version and 
> > > continue to get the "Couldn't kickstart handshaking" error. Do you know 
> > > of anyone who uses a new MacBook Pro with IDV? I am happy to share my 
> > > screen via Zoom if there is interest. Unfortunately, I have to use IDV to 
> > > teach a class next week and it depends on the remote catalog 
> > > functionality. Thanks again,teddy 
> > > dog / it / good boyhttp://www.teddyallen.com
> >
> > Hi Teddy,
> >
> > We did get the "handshaking fail..." error message a while ago, and found 
> > out it is the old RAMADDA plugin problem. I believe it has nothing
> > to do with version of your MacBook. One question: could you try to click on 
> > the earth icon to display the blue marble (static) and
> > then switch to a dynamic to see if it is working normally?
> >
> > One thing you can try is to remove or rename the .undiata folder and try 
> > again.
> >
> > If still no luck, we can setup a zoom meeting.
> >
> > Yuan
> >
> > > "To move quickly, go alone. To move far, go together." — African Proverb
> > >
> > > On Wednesday, April 10, 2024 at 06:46:30 PM AST, Unidata IDV Support 
> > > <address@hidden> wrote:
> > >
> > > > Hi Yuan,I am trying to diagnose this error and am seeing a message that 
> > > > says, "Couldn't kickstart handshaking". This message repeats every time 
> > > > I try to access a URL through IDV catalogs or URLs in the "Data 
> > > > Choosers" tab. I can copy and paste the URL into a browser and the page 
> > > > loads. Do you have any Mac users that run IDV? Is there a setting I 
> > > > need to select?
> > > > I hope your trip back from China went smoothly. Thank you,teddy 
> > > > dog / it / good boyhttp://www.teddyallen.com
> > > > "To move quickly, go alone. To move far, go together." — African Proverb
> > > >
> > >
> > > Hi Teddy,
> > >
> > > If you have an old ramadda plugin installed, please remove it and restart 
> > > the IDV. Otherwise, I have
> > > no idea why it is happening.
> > >
> > > Yuan
> > >
> > > Ticket Details
> > > ===================
> > > Ticket ID: URX-148278
> > > Department: Support IDV
> > > Priority: Normal
> > > Status: Open
> > > ===================
> > > NOTE: All email exchanges with NSF Unidata User Support are recorded in 
> > > the Unidata inquiry tracking system and then made publicly available 
> > > through the web.  If you do not want to have your interactions made 
> > > available in this way, you must let us know in each email you send to us.
> > >
> > >
> > >
> > >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: URX-148278
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> > ===================
> > NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
> > Unidata inquiry tracking system and then made publicly available through 
> > the web.  If you do not want to have your interactions made available in 
> > this way, you must let us know in each email you send to us.
> >
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: URX-148278
> Department: Support IDV
> Priority: Normal
> Status: Open
> ===================
> NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
> Unidata inquiry tracking system and then made publicly available through the 
> web.  If you do not want to have your interactions made available in this 
> way, you must let us know in each email you send to us.
> 
> 


Ticket Details
===================
Ticket ID: URX-148278
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.