> Dear Yuan, > > Thank you for getting back to me. I installed IDV on a different machine > back in 2020, and everything worked fine. It is the first time that I > install it on the laptop I'm using, however. Here is a screenshot of what I > see when I open IDV: > > [image: Screen Shot 2024-01-11 at 7.48.28 AM.png] > > The cursor remains waiting and I can't click anywhere. In the end, I have > to force quit. I'm also attaching the system report as you asked. Please > let me know if you need anything else. Any help would be appreciated. > > Thanks, > Giuseppe > > Hi Giuseppe, This looks like the problem we still don't have a solution. So far, we have 4 users reported the IDV hangs on Mac under different MacOS. I have the same MacOS as yours. So I would like to do few more tests here, please download the attached file to your download folder, and unzip it, and on terminal cd to this folder (change my user name to yours): 1) cd /Users/yuanho/downloads/Test3D 2) /Users/yuanho/Applications/IDV_6.2/jre.bundle/Contents/Home/bin/java Test3D I would like to know if you can get the result like to attached image. Let mw know. Yuan Ticket Details =================== Ticket ID: HTW-290788 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.
Attachment:
Test3D.zip
Description: Zip archive
Attachment:
Screen Shot 2024-01-11 at 12.36.25 PM.png
Description: PNG image
