[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[IDV #WDG-500513]: IDV stopped running

> Full Name: Maria Rizou
> Email Address: address@hidden
> Organization: Hellenic Mediterranean University, Heraklion, Greece
> Package Version: IDV 6.2u1
> Operating System: Mac OS X El Capitan 10.11.6
> Hardware:
> Description of problem: Dear scientist,
> 
> My name is M. Rizou, teacher of a Climate Change Course in agro.hmu.gr, and I 
> was teaching last year using IDV 6.1u2 together with Java 
> OpenJDK16U-jdk_x64_mac_hotspot_16.0.2_7 having NO problem .
> 
> Recently I opened a large .nc file and since then IDV stopped working (I read 
> that there was a bug in the old IDV version). Thus, I unistalled the old 
> version and I installed the new version IDV 6.2u1 and I tried several 
> versions of OpenJDK with no success. I also have the Java 1.8.0_391 in my 
> computer. Please see the log files corresponding to unsuccessful running 
> attempts (including web start). I would highly appreciate your response for 
> solving this critical problem, which blocked my teaching exercise.
> Thank you in advance,
> 
> Maria Rizou.
> 
> 
> 
> 
Hi Maria,

Sorry for problem of running the IDV.
The IDV has bundled the JRE library in it and it will not use the local 
installed JDK library. So don't worry about any Java installed
in your machine. We are moving away from the Web Start, let us figure out what 
the problem is running the IDV  from your Mac.

Please tell me what happened when you try to launch the IDV from Mac App. Does 
it crash or hang?

Yuan

Ticket Details
===================
Ticket ID: WDG-500513
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.