> > > I just updated my MAC OS to Sonoma, and now IDV hangs upon trying to load > > > the map window. I get the spinning circle of death! Have you heard about > > > this issue from anyone else, and do you have any suggestions regarding a > > > possible resolution? Thanks! > > > > > > Greg Fishel > > > > > > > > Hi Greg, > > > > Yes, you are the third or forth IDV users reported this kind of problem > > after > > upgrading the Mac OS to Ventura or Sonoma. The number is likely to increase > > when more users > > upgrading their Mac books OS. We are still try to understand this problem > > and no solution at > > this moment. > > > > I would encourage you to submit a report to the Apple through the "Feedback > > Assistant" in your > > Mac as we feel like it is related to the newer version of Mac OS. I did > > submit one report but my > > Mac works well so the Apple developer can not get too much information in > > my report. > > > > I will keep you updated. > > > > Regard, > > > > Yuan > Hi Greg, > > Please download the attached, unzip this file and follow the instruction in > README.txt and send the output log files. > > Thanks, > Yuan Sorry, I forgot the attached. Yuan Ticket Details =================== Ticket ID: QID-447190 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.
Attachment:
idv-jogl-debugging.zip
Description: Zip archive