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[Support #CAK-775786]: Startup problems on new Mac system?

> Yuan, a user reports display window trouble on launch, even with a fresh 
> .unidata directory clobber. Any other reports of this?
> 
> The font thing seems like a red herring, I get that too. If it gets this far 
> presumably the install was standard and went to the right directory and 
> stuff, right?
> 
> Brian
> 

Hi Brian,

The font thing is less concern at this moment. Don reported it a while ago, but 
this has nothing to do with the launch problem. If you google
you can find a solution. We have been 
working on the launch problem for a while now, no solution yet. There are two 
Macs at SSEC that are the exact same models and configuration of the 
system, AFTER UPGRADE TO THE NEW MacOS, one has the problem of launch and the 
other no problem at all. It has something to do with the new MacOS but
we still do not why and how. I will keep you inform if there is a progress.

Yuan
> 
> ---------- Forwarded message ---------
> From: Melody Farahbakhshy <address@hidden<mailto:address@hidden>>
> Date: Fri, Sep 29, 2023 at 12:58?PM
> Subject: IDV Message
> To: Daniel Leathers <address@hidden<mailto:address@hidden>>
> 
> 
> Hi Dan,
> 
> This is the message from the command line when launching IDV:
> 
> $  /Applications/IDV_6.2/runIDV
> 
> Warning: the fonts "Times" and "Lucida Bright" are not available for the Java 
> logical font "Serif", which may have unexpected appearance or behavior. 
> Re-enable the "Times" font to remove this warning.
> 
> 
> The initial IDV Interface loads, but not the initial map window, ie:
> [image.png]
> 
> After a few moments, OS X shows IDV is not responding. I've deleted my 
> ~/.unidata folder and tried relaunching but with no success. Do you have any 
> thoughts/ideas on what to try next?
> 
> Thanks,
> 
> 
> 
> --
> Respectfully,
> Melody Farahbakhshy
> 
> Climatology Ph.D. student
> Teaching/Research Assistance
> College of Earth, Ocean & Environment(CEOE)
> University of Delaware, DE, USA
> 
> 


Ticket Details
===================
Ticket ID: CAK-775786
Department: Support IDV
Priority: Normal
Status: Open
===================
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