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[IDV #XVN-233072]: Data Access



> Full Name: Brandon Scott Wasilewski
> Email Address: address@hidden
> Organization: Western Kentucky University
> Package Version: 5.4
> Operating System:
> Hardware:
> Description of problem: Connecting to server: openarchive.ssec.wisc.edu
> 
> Connection refused: connect
> 
> I am having a problem connecting to the GOES-13 and GOES-15 datasets. Last 
> fall, I had sent in a request to use the data and would like to access the 
> data again. I am requesting the access to the data once again as I am in a 
> synoptic meteorology course. When I use the online SSEC Open Archive request, 
> it says there is already an account tied to my IP Address, which is true 
> because I used it last year. I would like to have access to the GOES-13 and 
> GOES-15 datasets for my project. Thank you very much for your time.
> 
> 
Hi Brandon,

I am guessing when you tried to connect to SSEC open archive you were on a 
different IP address, and your account is link to a different IP address. You 
need to contact SSEC to add new IP address if it is possible.

Yuan 

Ticket Details
===================
Ticket ID: XVN-233072
Department: Support IDV
Priority: Normal
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.