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[IDV #MGW-201239]: Help, why do i can't install this



Ana,

I tried to reproduce this problem, but cannot.

I am able to access the satellite sample dataset without any problems.

You may have Internet connectivity problem at your local institution.

There are several ports you need open at your institution in order to run the
IDV so that it may connect to different data servers. In general, ports 112,
8080 and 80 are required.

http://www.unidata.ucar.edu/software/idv/docs/userguide/Systems.html

I would also suggest simply trying again. Perhaps you had a temporary Internet
outage at your location.

Best,

Unidata IDV Support

> Full Name: ana
> Email Address: address@hidden
> Organization: IPB
> Package Version: 5.2 build date:2015-08-26 18:19 UTC
> Operating System: Windows 7
> Hardware: Java: home: C:\Program Files\IDV_5.2\jre version: 1.8.0_45 
> j3d:1.6.0-pre9-daily-experimental daily
> Description of problem:
> 
> Unable to load 
> bundle:http://www.unidata.ucar.edu/software/idv/resources/bundles/samples/satellite.xidv
> 
> Could not load 
> resource:http://www.unidata.ucar.edu/software/idv/resources/bundles/samples/satellite.xidv
>  error:java.net.UnknownHostException: www.unidata.ucar.edu
> 
> Dear admin,
> 
> Hello, sorry to bothering you, i'm really have trouble to install that
> link i don't know why?
> 
> Would you like to help me to give the solution, many great thanks from me.
> 
> ******************
> Stack trace:
> java.io.IOException: Could not load 
> resource:http://www.unidata.ucar.edu/software/idv/resources/bundles/samples/satellite.xidv
>  error:java.net.UnknownHostException: www.unidata.ucar.edu
> at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1301)
> at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1609)
> at ucar.unidata.util.IOUtil.readContents(IOUtil.java:1568)
> at 
> ucar.unidata.idv.IdvPersistenceManager.decodeXmlFile(IdvPersistenceManager.java:2844)
> at 
> ucar.unidata.idv.IdvPersistenceManager.decodeXmlFile(IdvPersistenceManager.java:2637)
> at 
> ucar.unidata.idv.IntegratedDataViewer.doOpenInThread(IntegratedDataViewer.java:2859)
> at 
> ucar.unidata.idv.IntegratedDataViewer.doOpen(IntegratedDataViewer.java:2803)
> at 
> ucar.unidata.idv.IntegratedDataViewer.doOpen(IntegratedDataViewer.java:2882)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> at java.lang.reflect.Method.invoke(Unknown Source)
> at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:186)
> at org.python.core.PyReflectedFunction.__call__(PyReflectedFunction.java:204)
> at org.python.core.PyObject.__call__(PyObject.java:478)
> at org.python.core.PyObject.__call__(PyObject.java:482)
> at org.python.core.PyMethod.__call__(PyMethod.java:141)
> at org.python.pycode._pyx67.f$0(<string>:1)
> at org.python.pycode._pyx67.call_function(<string>)
> at org.python.core.PyTableCode.call(PyTableCode.java:167)
> at org.python.core.PyCode.call(PyCode.java:18)
> at org.python.core.Py.runCode(Py.java:1386)
> at org.python.core.Py.exec(Py.java:1430)
> at org.python.util.PythonInterpreter.exec(PythonInterpreter.java:267)
> at ucar.unidata.idv.JythonManager.evaluateTrusted(JythonManager.java:1517)
> at 
> ucar.unidata.idv.IntegratedDataViewer.handleFileOrUrlAction(IntegratedDataViewer.java:1540)
> at 
> ucar.unidata.idv.IntegratedDataViewer.handleAction(IntegratedDataViewer.java:1640)
> at ucar.unidata.idv.DefaultIdv.handleAction(DefaultIdv.java:100)
> at 
> ucar.unidata.idv.IntegratedDataViewer.handleAction(IntegratedDataViewer.java:1604)
> at 
> ucar.unidata.idv.IntegratedDataViewer.actionPerformed(IntegratedDataViewer.java:1687)
> at ucar.unidata.ui.HelpTipDialog.click(HelpTipDialog.java:321)
> at ucar.unidata.ui.HelpTipDialog.hyperlinkUpdate(HelpTipDialog.java:333)
> at javax.swing.JEditorPane.fireHyperlinkUpdate(Unknown Source)
> at javax.swing.text.html.HTMLEditorKit$LinkController.activateLink(Unknown 
> Source)
> at javax.swing.text.html.HTMLEditorKit$LinkController.mouseClicked(Unknown 
> Source)
> at java.awt.AWTEventMulticaster.mouseClicked(Unknown Source)
> at java.awt.Component.processMouseEvent(Unknown Source)
> at javax.swing.JComponent.processMouseEvent(Unknown Source)
> at java.awt.Component.processEvent(Unknown Source)
> at java.awt.Container.processEvent(Unknown Source)
> at java.awt.Component.dispatchEventImpl(Unknown Source)
> at java.awt.Container.dispatchEventImpl(Unknown Source)
> at java.awt.Component.dispatchEvent(Unknown Source)
> at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
> at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
> at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
> at java.awt.Container.dispatchEventImpl(Unknown Source)
> at java.awt.Window.dispatchEventImpl(Unknown Source)
> at java.awt.Component.dispatchEvent(Unknown Source)
> at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
> at java.awt.EventQueue.access$500(Unknown Source)
> at java.awt.EventQueue$3.run(Unknown Source)
> at java.awt.EventQueue$3.run(Unknown Source)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
> at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
> at java.awt.EventQueue$4.run(Unknown Source)
> at java.awt.EventQueue$4.run(Unknown Source)
> at java.security.AccessController.doPrivileged(Native Method)
> at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
> at java.awt.EventQueue.dispatchEvent(Unknown Source)
> at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
> at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
> at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
> at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
> at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
> at java.awt.EventDispatchThread.run(Unknown Source)
> 
> 
> 


Ticket Details
===================
Ticket ID: MGW-201239
Department: Support IDV
Priority: Normal
Status: Closed


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