Gary, Great! Thanks for the good news. Best, Unidata IDV Support > When I click "show details", it gives the longer message I pasted in > before. But, we tracked it down to a graphics card driver update - that > seemed to fix it. This is aligned with your suggestion - thanks! > > > We are all set now. > > Best Wishes, > Gary > On 11/4/2015 11:50 AM, Unidata IDV Support wrote: > > Gary, > > > > It is hard for me to tell just from the information provided. What happens > > when > > you click the "Show Details" button? > > > > Please make sure your IDV and any video drivers are up-to-date and the > > correct > > version of the IDV is installed. > > > > Are you doing this in a remote display scenario via ssh -X (or -Y)? > > > > Best, > > > > Unidata IDV Support > > > > > >> Dear IDV Support, > >> > >> We are running IDV on a Linux cluster. Some of the machines give > >> errors, and fail to open the IDV graphics window. Have you seen this > >> error message before, and if so, do you know how we can fix it? > >> > >> Thank you, > >> Gary > >> > >> This one shows more detail than the attached: > >> Inline image 1 > >> -- > >> Dr. Gary M. Lackmann > >> Professor and Co-Director of Graduate Programs > >> Department of Marine, Earth, and Atmospheric Sciences > >> North Carolina State University > >> > >> > >> > >> > > > > Ticket Details > > =================== > > Ticket ID: CMH-647829 > > Department: Support IDV > > Priority: Normal > > Status: Closed > > > > -- > Dr. Gary M. Lackmann > Professor and Co-Director of Graduate Programs > Department of Marine, Earth, and Atmospheric Sciences > North Carolina State University > > Ticket Details =================== Ticket ID: CMH-647829 Department: Support IDV Priority: Normal Status: Closed
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