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[Support #GQY-438491]: Fwd: error after installation



Craig,

Sorry for coming into this discussion late. I was on vacation last week.

The error message pretty much says it all. You do not have permission to create
a directory in your home directory which is very odd. Also the path of your home
directory is strange and I wonder if your home directory is misconfigured
somehow on your windows machine.

As described earlier, you can alter where the IDV thinks the home directory is
with the -userpath argument, but I think that is putting a band-aid on the
problem rather than actually solving the real problem which is that your machine
may be misconfigured.

http://www.unidata.ucar.edu/software/idv/docs/userguide/misc/CommandLineArguments.html

Best,

Unidata IDV Support

> Support,
> 
> Where exactly do I add the ./runIDV -userpath  <user directory to use>
> 
> @echo off
> 
> REM 
> ##############################################################################
> REM  Script:  runIDV.bat
> REM
> REM  Purpose: script to launch the IDV on Windows
> REM
> REM  Syntax:  runIDV.bat <idv options>
> REM
> REM  Notes:   In past versions of the IDV, users had to change this script to
> REM  manipulate memory settings. The IDV now configures the  appropriate 
> memory.
> REM  Users can also change the memory via the Preferences  menu. In 
> exceptional
> REM  situations where the IDV may not start due to memory issues, it may be
> REM  necessary to bootstrap the memory size. In this case, please uncomment 
> the
> REM  idv_memory section below and subsequently choose memory via the 
> Preferences
> REM  menu.  Be sure to comment it out that after setting the memory via the
> REM  Preferences if you want the preference to take effect.
> REM  A similar problem exists with "PermGenSpace" memory.  This can also be 
> set in
> REM  the Preferences under the System Tab.  However, if you cannot start the 
> IDV
> REM  and have error messages about "PermGenSpace", uncomment the
> REM  idv_maxpermgensize=128 line below and then start the IDV.  Set this value
> REM  in the Preferences, then comment out the line again and restart the IDV.
> REM 
> ##############################################################################
> 
> setlocal
> 
> FOR /F "tokens=*" %%i IN ('jre\bin\java -cp idv.jar
> ucar.unidata.idv.IdvCommandLinePrefs %* 2^>NUL') DO SET %%i
> 
> IF %idv_memory%.==. (
> echo IDV failed to start. Please contact address@hidden
> GOTO end)
> 
> REM Stripping quotes
> set idv_memory=%idv_memory:"=%
> set idv_maxpermgensize=%idv_maxpermgensize:"=%
> 
> REM See important note about this above. To bootstrap the IDV memory, 
> uncomment
> REM the line below and set to a value  in megabytes.
> REM set idv_memory=512
> 
> REM See important note about this above. If you cannot start the IDV because 
> of
> REM PermGenSpace errors, uncomment the line below.
> REM set idv_maxpermgensize=128
> 
> @echo on
> jre\bin\java -Xmx%idv_memory%m -XX:PermSize=%idv_maxpermgensize%m 
> -XX:MaxPermSize=%idv_maxpermgensize%m -XX:+DisableExplicitGC 
> -Didv.enableStereo=false -jar idv.jar %*
> @echo off
> 
> REM Use the line below instead if you want to use the D3D version of Java 3D
> REM jre\bin\java -Xmx%idv_memory%m -XX:PermSize=%idv_maxpermgensize%m 
> -XX:MaxPermSize=%idv_maxpermgensize%m -XX:+DisableExplicitGC -Dj3d.rend=d3d 
> -jar idv.jar %*
> 
> 
> endlocal
> 
> :end
> 
> 
> Thanks
> Craig.
> 
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden
> Sent: Monday, August 10, 2015 4:08 PM
> To: address@hidden
> Cc: address@hidden
> Subject: [Support #GQY-438491]: Fwd: error after installation
> 
> > Forgot attachment.
> >
> > -------- Original Message --------
> > Subject: error after installation
> > Date: 2015-08-10 12:24
> > From: cecsr <address@hidden>
> > To: address@hidden
> >
> > Support,
> >
> > IDV installs just fine. After installation when I launch the program I
> > get the attached error.
> > I select a different directory, but this error pops up every time I
> > open the program.
> > This is on a domain, where the c drive is protected.
> > I have tried installing on the d drive, but the same error message
> > comes up each time I launch IDV.
> >
> > Any suggestions?
> >
> > Thanks,
> > Craig
> > CSR
> > Civil Engineering
> >
> 
> Craig,
> Since you don't have the write permission in the c drive, you need to specify 
> and launch the IDV from command line:
> 
> ./runIDV -userpath  <user directory to use>
> 
> or you can modify the runIDV script to add this info.
> 
> Yuan
> 
> Ticket Details
> ===================
> Ticket ID: GQY-438491
> Department: Support IDV
> Priority: High
> Status: Closed
> 
> 
> 


Ticket Details
===================
Ticket ID: GQY-438491
Department: Support IDV
Priority: Urgent
Status: Closed


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