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[IDV #KUF-176517]: [Fwd: update to IDV 2.9u1]



> Yuan,
> 
> Here is a user query I received which pertains to the core IDV, not the
> GEON IDV.
> 
> Stuart

Stu,
    Thanks for forwarding this support question. 
    I did receive another one and request to close this ticket, the user has 
figured out the problem. The second email confused me a lot yesterday since I 
didn't get the first one. Now it is clear.



Yuan
> 
> -------- Original Message --------
> Subject: update to IDV 2.9u1
> Date: Tue, 14 Sep 2010 13:21:05 -0600 (MDT)
> From: address@hidden
> To: address@hidden
> 
> Full Name: Sam McClatchie
> Email Address: address@hidden
> Organization: NOAA
> Package Version: 2.9 build date:2010-05-27 15:48 UTC
> Operating System: Linux
> Hardware: Java: home: /usr/share/IDV_2.9/jre version: 1.6.0_20 j3d:1.5.2 fcs 
> (build4)
> Description of problem: Hi -- I would like to update to the September 2010 
> 2.9u1 build (I am using the May 2010 2.9
> build). I can run the 2.9u1  through the web start with no problem. I am 
> using Ubuntu linux (ver. 9.04). When I tried
> the update through the /tools /update menu I received the following error:
> 
> Error fetching release: 
> ftp://ftp.unidata.ucar.edu/pub/idv/nightly/idv_jars_2.9a1.zip
> Could not load 
> resource:ftp://ftp.unidata.ucar.edu/pub/idv/nightly/idv_jars_2.9a1.zip
> error:java.io.FileNotFoundException: pub/idv/nightly/idv_jars_2.9a1.zip
> 
> I am also having trouble loading the tutorial sample files on both the 
> downloaded and the web start versions of the
> workshop. The sample file load under /quicklinks /favorites /sample files 
> just loads indefinitely with no result.
> 
> Can you help, please?
> 
> Best fishes
> 
> Sam
> 
> ******************
> Stack trace:
> java.io.IOException: Could not load 
> resource:ftp://ftp.unidata.ucar.edu/pub/idv/nightly/idv_jars_2.9a1.zip
> error:java.io.FileNotFoundException: pub/idv/nightly/idv_jars_2.9a1.zip
> at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1264)
> at ucar.unidata.idv.InstallManager.installJars(InstallManager.java:228)
> at ucar.unidata.idv.InstallManager.installNewRelease(InstallManager.java:171)
> at ucar.unidata.idv.InstallManager.checkForUpdates(InstallManager.java:358)
> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
> at java.lang.reflect.Method.invoke(Unknown Source)
> at org.python.core.PyReflectedFunction.__call__(Unknown Source)
> at org.python.core.PyMethod.__call__(Unknown Source)
> at org.python.core.PyObject.__call__(Unknown Source)
> at org.python.core.PyInstance.invoke(Unknown Source)
> at org.python.pycode._pyx67.f$0(<string>:1)
> at org.python.pycode._pyx67.call_function(<string>)
> at org.python.core.PyTableCode.call(Unknown Source)
> at org.python.core.PyCode.call(Unknown Source)
> at org.python.core.Py.runCode(Unknown Source)
> at org.python.core.Py.exec(Unknown Source)
> at org.python.util.PythonInterpreter.exec(Unknown Source)
> at ucar.unidata.idv.JythonManager.evaluateTrusted(JythonManager.java:1508)
> at 
> ucar.unidata.idv.IntegratedDataViewer.handleFileOrUrlAction(IntegratedDataViewer.java:1559)
> at 
> ucar.unidata.idv.IntegratedDataViewer.handleAction(IntegratedDataViewer.java:1659)
> at ucar.unidata.idv.DefaultIdv.handleAction(DefaultIdv.java:114)
> at 
> ucar.unidata.idv.IntegratedDataViewer.handleAction(IntegratedDataViewer.java:1623)
> at 
> ucar.unidata.idv.IntegratedDataViewer.actionPerformed(IntegratedDataViewer.java:1706)
> at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
> at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
> at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
> at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
> at javax.swing.AbstractButton.doClick(Unknown Source)
> at javax.swing.plaf.basic.BasicMenuItemUI.doClick(Unknown Source)
> at javax.swing.plaf.basic.BasicMenuItemUI$Handler.mouseReleased(Unknown 
> Source)
> at java.awt.Component.processMouseEvent(Unknown Source)
> at javax.swing.JComponent.processMouseEvent(Unknown Source)
> at java.awt.Component.processEvent(Unknown Source)
> at java.awt.Container.processEvent(Unknown Source)
> at java.awt.Component.dispatchEventImpl(Unknown Source)
> at java.awt.Container.dispatchEventImpl(Unknown Source)
> at java.awt.Component.dispatchEvent(Unknown Source)
> at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
> at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
> at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
> at java.awt.Container.dispatchEventImpl(Unknown Source)
> at java.awt.Component.dispatchEvent(Unknown Source)
> at java.awt.EventQueue.dispatchEvent(Unknown Source)
> at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
> at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
> at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
> at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
> at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
> at java.awt.EventDispatchThread.run(Unknown Source)
> 
> 
> 
> 


Ticket Details
===================
Ticket ID: KUF-176517
Department: Support IDV
Priority: Normal
Status: Closed


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