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[IDV #OEK-240250]: IDV - starting app.
- Subject: [IDV #OEK-240250]: IDV - starting app.
- Date: Wed, 30 May 2007 13:58:41 -0600
> i have tried restarting the machine several times i have uninstalled and
> intalled the app 4 times now for some reason it will not run at allbelow is my
> system info i hope it helps if a phone call is possible my number is
> 405-284-6213 i am available at all times i could use all the help i can get
> and
> appreciate everything you are doing to help me
>
Back to your original error:
>i get the error message that another program is using the file i downloaded
>and installed the windows
What is the exact error message? Does it say what file?
As to your request for a CD of the installer: We are not set up to do
distribution
of our software on physical media. A word of advice - if you have a slow network
connection you will not be able to readily use the IDV for accessing remote
data. Many of the data sets are quite large and will take some time to read over
a dial-up connection.
-Jeff
Ticket Details
===================
Ticket ID: OEK-240250
Department: Support IDV
Priority: Normal
Status: Open
