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20030806: Can't get IDV to download
- Subject: 20030806: Can't get IDV to download
- Date: Thu, 07 Aug 2003 08:00:53 -0600
From: "David E White" <address@hidden>
Date: Wed Aug 6, 2003 3:19:51 PM America/Denver
To: Scott Kehoe <address@hidden>
Subject: Re: Can't get IDV to download
David-
I installed with no issues, but when I attempt to run the program, I
get an
error message right when the windows open and the program shuts down.
Attached
is the error log it generated. I tried three times and got three
identical
logs. Does this tell you or the programmers anything?
I need some more information to help narrow down this problem.
What operating system are you running and what type of
video card do you have? From the error message, it looks
like something is not set up correctly on your system.
How are you starting the IDV - through Webstart or the
InstallAnywhere launcher?
Don
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