[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[LDM #HHK-349534]: LDM data feed down



Hi Tom,

re:
> We noticed all of our ldm datafeeds are currently down after months of
> constant data flow. And idea of what's the problem? It appears to have
> stopped at noon today.
> 
> Help!

Questions:

- is there any indication for the reason for the failure(s) in your LDM
  log file?

- from what upstream host(s) are you REQUESTing feeds?

- has there been any change to the network at UK?

Please try the following:

- get the name of the upstream host that was providing you with one or
  more feeds

- check to make sure that DNS still exists for this host

  For example, if you were REQUESTing IDS|DDPLUS from idd.unidata.ucar.edu,
  run the following:

  <as 'ldm'>
  nslookup idd.unidata.ucar.edu

  If this resolves to 128.117.140.3, then try to contact the upstream host
  using the LDM utility 'notifyme':

  notifyme -vl- -f "IDS|DDPLUS" -h idd.unidata.ucar.edu -o 3600

  NB: replace 'idd.unidata.ucar.edu' in the above example with the name of
  the host that you have setup in your LDM configuration file, 
~ldm/etc/ldmd.conf

Please send us the results of the above test.

Cheers,

Tom
--
****************************************************************************
Unidata User Support                                    UCAR Unidata Program
(303) 497-8642                                                 P.O. Box 3000
address@hidden                                   Boulder, CO 80307
----------------------------------------------------------------------------
Unidata HomePage                       http://www.unidata.ucar.edu
****************************************************************************


Ticket Details
===================
Ticket ID: HHK-349534
Department: Support IDD
Priority: Normal
Status: Closed
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.



NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.