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[Support #MHB-874023]: Re: [ldm-users] IDD Downtime Aug 22nd 7:00AM ->4:00PM MDT



Hi Rusty,

re:
> Here is the output:
> 
> address@hidden etc]$ notifyme -vl- -f ANY -h iddb.unidata.ucar.edu
> Aug 21 21:49:26 notifyme[26766] NOTE: Starting Up: iddb.unidata.ucar.edu: 
> 20150821214926.731 TS_ENDT {{ANY,  ".*"}}
> Aug 21 21:49:26 notifyme[26766] NOTE: LDM-5 desired product-class: 
> 20150821214926.731 TS_ENDT {{ANY,  ".*"}}
> Aug 21 21:49:26 notifyme[26766] INFO: Resolving iddb.unidata.ucar.edu to 
> 128.117.130.3 took 0.002357 seconds
> Aug 21 21:50:16 notifyme[26766] NOTE: LDM-5 desired product-class: 
> 20150821214926.731 TS_ENDT {{ANY,  ".*"}}
> Aug 21 21:50:16 notifyme[26766] INFO: Resolving iddb.unidata.ucar.edu to 
> 128.117.130.3 took 0.006819 seconds
> Aug 21 21:51:06 notifyme[26766] NOTE: LDM-5 desired product-class: 
> 20150821214926.731 TS_ENDT {{ANY,  ".*"}}
> Aug 21 21:51:06 notifyme[26766] INFO: Resolving iddb.unidata.ucar.edu to 
> 128.117.130.3 took 0.001491 seconds

This proves that your 'notifyme' request to iddb.unidata.ucar.edu is not 
getting through.
If it was, you would see a line that looks like:

$ notifyme -vl- -f ANY -h iddb.unidata.ucar.edu
Aug 21 22:01:59 notifyme[4675] NOTE: Starting Up: iddb.unidata.ucar.edu: 
20150821220159.379 TS_ENDT {{ANY,  ".*"}}
Aug 21 22:01:59 notifyme[4675] NOTE: LDM-5 desired product-class: 
20150821220159.379 TS_ENDT {{ANY,  ".*"}}
Aug 21 22:01:59 notifyme[4675] INFO: Resolving iddb.unidata.ucar.edu to 
128.117.130.3 took 0.002046 seconds
Aug 21 22:01:59 notifyme[4675] NOTE: NOTIFYME(iddb.unidata.ucar.edu): OK

Note the OK indication.

or one that said that the request was denied. Since neither of these show in 
your
listing, and since our firewall is allowing all inbound traffic to port 388 on
all of our cluster nodes, we are confident that the problem is that the NOAA
firewall is blocking outbound requests to iddb.unidata.ucar.edu.  The only
solution for this (which will undoubtedly not be possible by tomorrow) is
to have the NOAA network people to enable outbound traffic on port 388
to iddb.unidata.ucar.edu.  You should pursue this even if it can't happen
for tomorrow's outage as there will invariably be more in the future.

Cheers,

Tom
--
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Unidata User Support                                    UCAR Unidata Program
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Ticket Details
===================
Ticket ID: MHB-874023
Department: Support IDD
Priority: Normal
Status: Closed


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