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[IDD #LRB-829354]: Issues with product-queue



Hi Tim,

Thanks for the login info for your LDM machine.  This allowed me to quickly
find the problem with making the LDM queue.

Note:

<as 'ldm'>
cd ~ldm

:~$ ls -alt var/
total 8
drwxr-xr-x 26 ldm ldm 4096 Aug 21 11:58 ..
drwxrwxr-x  2 ldm ldm 4096 Jul 23 14:43 .
lrwxrwxrwx  1 ldm ldm   14 Jul 23 14:43 logs -> /home/ldm/logs
lrwxrwxrwx  1 ldm ldm   14 Jul 23 14:43 data -> /home/ldm/data
lrwxrwxrwx  1 ldm ldm   14 Jul 23 14:43 queues -> /home/ldm/data

:~$ ls -alt
 ...
lrwxrwxrwx  1 ldm  ldm    18 Jul 21 20:56 logs -> /var/data/ldm/logs
lrwxrwxrwx  1 ldm  ldm    13 Jul 21 20:56 data -> /var/data/ldm
 ...

:~$ ls -alt /var/data/ldm
total 16
drwxrwxr-x 4 root root 4096 Aug  5 13:18 .
drwxr-xr-x 2 root root 4096 Aug  5 13:18 nexrad
drwxrwxr-x 2 root root 4096 Jul 21 19:40 logs

This shows that the ~ldm/data directory is actually /var/data/ldm, and
that directory is owned by 'root', and that 'ldm' does not have write
permission.  For instance:

<still as 'ldm'>
touch /var/data/ldm/xxx
touch: cannot touch â/var/data/ldm/xxxâ: Permission denied

The solution is:

<as 'root'>
cd /var/data
chown -R ldm:ldm ldm

After 'ldm' owns the /var/data/ldm directory, subdirectries and
content, it should be able to create its queue and write output.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: LRB-829354
Department: Support IDD
Priority: Normal
Status: Closed


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