Re: INC0299374 has new comments (WCOSS DEcoder Flags Associated with LDM.Inbound.245_Missing Header: IUAI01/SCSC _ MADIS MDCRS/ARINC data)(Active)

     INC0299374 has new comments

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NCO,

The following comments were given about the Incident:

2021-09-15 12:13:06 EDT - Dustin ShefflerAdditional comments reply from: address@hidden Hi Leon. We will get this updated in monitoring and on our line monitoring contact sheet. On Wed, Sep 15, 2021 at 11:10 AM Leon Benjamin - NOAA Affiliate < address@hidden> wrote: -- Dustin Sheffler NCEP Central Operations - Dataflow <%28301%29%20683-1400> 5830 University Research Court, Rm 1030

2021-09-15 11:11:29 EDT - Leon BenjaminAdditional comments reply from: address@hidden All, Please replace " Earth System Research Laboratory, Global Systems Division (GSD)" with IDP, this was transferred to IDP-MADIS in RFC 2.2. The source is from line 245 (NOAA, NWS, Earth System Research Laboratory, Global Systems Division (GSD), MADIS - MDCRS data). Thanks, -- Leon On Wed, Sep 15, 2021 at 7:33 AM 'NOAA ServiceNow Platform' via _NWS NCEP MADIS Support wrote: -- Leon Benjamin 303-497-6031

2021-09-15 09:32:43 EDT - Tony SalemiAdditional comments Decoder group relayed the following: "We're fine with adjusting the monitoring for this particular feed. SCSC is the WMO originator for Santiago (Chile), and this product normally contains aircraft data from South America. As Mitch noted, we don't have any specific information on what may have recently changed with respect to this feed or why. But it's not a super-critical data source, and if it's now causing BB to be in a constant state of alert, then we're fine with adjusting it. Tony, perhaps you could just increase the start alert threshold for this entry in /gpfs/iodprod_dell/bbprod/etc/bb-decoders to a much larger number than 30 (minutes)? Based on a review of the last week's worth of decoder logs, maybe something like 720 (i.e. 12 hours) would be a better threshold, so that going forward it only triggers an alert for a really long outage that's more out of an outlier?" At the recommendation of the decoder group, the monitoring has been adjusted to account for the change in distribution.

Some details of the ticket are included below:

End User:	NCO Ops
Short description:	WCOSS DEcoder Flags Associated with LDM.Inbound.245_Missing Header: IUAI01/SCSC _ MADIS MDCRS/ARINC data
Customer Impact Statement:	Possible Delay in Data Dissemination
State:	Active
Priority:	Critical
Queue position:	196
Category:	Data
Sub-Category:	Delivery Issues
Assigned to:	Iva Talley
Assignment group:	NCO OMB Tech Control
Description:	BB BLDR LDM.Inbound.245 - Status No impact

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Click here to view the Incident: INC0299374

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Ref:MSG5125559