Due to the current gap in continued funding from the U.S. National Science Foundation (NSF), the NSF Unidata Program Center has temporarily paused most operations. See NSF Unidata Pause in Most Operations for details.

Re: And now, the rest of the story

NOTE: The difax mailing list is no longer active. The list archives are made available for historical reasons.

Okay, here is my point.  Alden is supposed be a provider of data for 
operational use.  How can a provider for such purposes have a 2 week outage?  
We had a T1 go down at our site in New Mexico a few years back and it only took 
a week to be repaired and this is in the very rural area of eastern New Mexico 
AND we told them it was not a rush job.

The main thing though is the lack of response. I know customer service is becoming a thing of the past, but not responding to your customers regarding a 2-week outage is ridiculous.



  • 2000 messages navigation, sorted by:
    1. Thread
    2. Subject
    3. Author
    4. Date
    5. ↑ Table Of Contents
  • Search the difax archives: