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[THREDDS #ZTD-424306]: Trouble accessing NEXRAD Level 2 data

Hi Tom,

Sorry again about this. I rebooted the server this afternoon. I did receive a
message at 2am last night notifying me the server went down, but did not check
my email until this afternoon. At any rate, the server is available again but we
clearly have a deeper issue we need to get to the bottom of. In the meantime,
I'll keep rebooting the server as a short-term, stop gap measure.

Best,

-Julien





> I may have spoken too soon.  It looks like it's down again.
> 
> Thanks,
> Tom
> 
> -----Original Message-----
> From: Hanley, Thomas R.
> Sent: Friday, July 17, 2020 3:34 PM
> To: address@hidden
> Subject: RE: [EXT] [THREDDS #ZTD-424306]: Trouble accessing NEXRAD Level 2 
> data
> 
> It looks good now. Thank you for the prompt response!
> 
> Tom
> 
> -----Original Message-----
> From: Unidata THREDDS Support <address@hidden>
> Sent: Friday, July 17, 2020 1:59 PM
> To: Hanley, Thomas R. <address@hidden>
> Cc: address@hidden
> Subject: [EXT] [THREDDS #ZTD-424306]: Trouble accessing NEXRAD Level 2 data
> 
> APL external email warning: Verify sender address@hidden before clicking 
> links or attachments 
> 
> Hi,
> 
> Sorry about this. I believe you should now be able to access the data. In 
> addition, we have set up some monitoring tools to catch these problems more 
> quickly.
> 
> Thanks.
> 
> -Julien
> 
> > This week I started having trouble accessing the NEXRAD Level 2 data
> > pages on the THREDDS server
> >
> > In particular, this page no longer loads for me and gives a "HTTP Status 
> > 500 - Internal Server Error":
> > http://thredds-aws.unidata.ucar.edu/thredds/catalog/nexrad/level2/S3/c
> > atalog.html
> >
> > This page that contains the above link still loads ok:
> > http://thredds-aws.unidata.ucar.edu/thredds/catalog.html
> >
> > I was curious if this is a known issue and when the server might available 
> > again.
> >
> > Thanks,
> > Tom Hanley
> > Johns Hopkins University Applied Physics Lab
> >
> >
> 
> 
> 
> Ticket Details
> ===================
> Ticket ID: ZTD-424306
> Department: Support THREDDS
> Priority: Normal
> Status: Open
> ===================
> NOTE: All email exchanges with Unidata User Support are recorded in the 
> Unidata inquiry tracking system and then made publicly available through the 
> web.  If you do not want to have your interactions made available in this 
> way, you must let us know in each email you send to us.
> 
> 
> 


Ticket Details
===================
Ticket ID: ZTD-424306
Department: Support THREDDS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.