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[NOAAPORT #LQO-967392]: [noaaport] Lack of GOES16 L2 products from HDS feed



Hi Mike,

re:
> Good Morning, Tom.  I have some good news to report...

I _always_ like to hear good news :-)

re: It may be the case that you do not have 150 and 151 enabled.

> Bingo!
> 
> Those PIDs were not being processed.  I just added them, rebooted the
> Novra, and LDM is getting L2 products again.

Excellent!

re: I have no idea of why it took so long to affect you:

> I don't either.  Something seems to have changed right around 4/2 12Z, I
> can only surmise that prior to that the products were coming over a
> different PID, and that changed at that time.  But who knows.

Actually, we were hit by this over 2 (and maybe even 3-4) weeks ago.
Since I had not heard anything from you on the lack of L2 products
in your NOAAPort ingest, I figured that you were way ahead of us
and had already implemented the processing of PIDs 150 and 151.  I
should have contacted you when I contacted UW/SSEC about the need
to process these PIDs, sorry!

re: I hope that the list of PIDs is the fix you need!

> Yep, that was it.  Thank you once again for helping us out!

No worries, and I'm glad that the fix was that easy :-)

Cheers,

Tom
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Ticket Details
===================
Ticket ID: LQO-967392
Department: Support NOAAPORT
Priority: Normal
Status: Closed
===================
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