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20010629: with McIDAS-X 7.7

>From: Trevor Cross <address@hidden>
>Organization: Santa Clara University
>Keywords: 200106291543.f5TFhw121117 McIDAS-X 7.7


Previously, you contacted the McIDAS User's Group at SSEC for
assistance on a problem you were having.  As a response to your
message, Becky Shaffer replied:

>It sounds like you probably have the Unidata version of McIDAS.  I'm
>forwarding your message on to their User Support.
>Becky Schaffer
>McIDAS User Services

I looked through our licensing records and do not see that Santa Clara
University has every become licensed for Unidata McIDAS.  A couple of
questions come to mind:

o is Santa Clara supposed to be licensed for Unidata McIDAS
o where did you get your distribution of McIDAS-X 7.7

Along the lines of your original inquiry:

>> To whom it may concern:
>> My name is Trevor and I am student at Santa Clara University.  We have your
>> McIDAS-X version 7.7 software and are trying to use it to determine the
>> location and likeliness of lightning storms.  We are just getting started
>> and have ran into a few problems.  We were told that Dave Watson from
>> Colorado State would be able to help us but it has been almost a week and we
>> havent heard from him.

This makes it seem like you got your McIDAS distribution through CSU/CIRA.
Is this true?

>>Our problem right now is that we are unable to
>> access real time data (we have been receiving wxtgserv errors).  If you are
>> able to help us I can give you a more detailed description of the problem.
>> If not could you please direct us to someone who can.  Thank you for your
>> time.

Unidata and Unidata sites maintain ADDE servers on several machines
throughout the continental US.  Most, if not all, of these machines
have the textual products that can be accessed through wxtgserv.  I can
make the access information for these machines available to you after
we clarify your relationship with the Unidata program as a whole.

Tom Yoksas

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