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[LDM #MIY-170840]: One of our two LDM servers is having problems



Jennifer,

> That is very helpful! But this line appears in both ldmd.conf files:
> 
> EXEC    "rtstats -h rtstats.unidata.ucar.edu<http://rtstats.unidata.ucar.edu>"

The "<http://rtstats.unidata.ucar.edu>" shouldn't be there.

> So, I donât know why one server would be reporting rtstats but not the 
> other. Is there some other thing that needs to be configured to make this 
> happen? Do we need to open a port in the firewall?

What's the output of the command "regutil /hostname", executed by the LDM
user on the two systems? If it's the same, then you'll need to adjust one or
the other hostname.

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: MIY-170840
Department: Support LDM
Priority: Normal
Status: Closed
===================
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NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.