Marc, > I think we figured out the problem. I tried all I could to figure this > out before emailing you, and then poof, we figured it out a few minutes > after! I wish I had a nickel every time that happened. :-) > Basically, when the product comes in via our socket system BEFORE it > comes in via our PDS system, the PIL is not on the product. If the > reverse happens, the socket system marks the product as a duplicate. > Low and behold, the products that ARE NOT marked as duplicates on the > socket system are the products we are missing. We'll get this corrected. > > Regarding your aside - that's pretty important and I'll have to get that > changed when we upgrade to 6.6.5; we probably have a few other pqact > entries that are similar to this. Hopefully, it won't be all that crucial because a data-product with a date of June 31st, for example, shouldn't happen all that often. > I'm sorry that I took up your time. No worries. Good luck. Regards, Steve Emmerson Ticket Details =================== Ticket ID: RNB-718741 Department: Support LDM Priority: Normal Status: Closed
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