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[Support #RNB-718741]: Re: LDM 6.6.5 now available



Marc,

> I think we figured out the problem.  I tried all I could to figure this
> out before emailing you, and then poof, we figured it out a few minutes
> after!

I wish I had a nickel every time that happened.  :-)

> Basically, when the product comes in via our socket system BEFORE it
> comes in via our PDS system, the PIL is not on the product.  If the
> reverse happens, the socket system marks the product as a duplicate.
> Low and behold, the products that ARE NOT marked as duplicates on the
> socket system are the products we are missing.  We'll get this corrected.
> 
> Regarding your aside - that's pretty important and I'll have to get that
> changed when we upgrade to 6.6.5;  we probably have a few other pqact
> entries that are similar to this.

Hopefully, it won't be all that crucial because a data-product with a
date of June 31st, for example, shouldn't happen all that often.

> I'm sorry that I took up your time.

No worries.  Good luck.


Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: RNB-718741
Department: Support LDM
Priority: Normal
Status: Closed


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