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[IDV #ZTE-803919]: IDV won't boot

> Yuan,
> It works now!  Here’s my final updates for you:  Updating from Sonoma 14.2 to 
> 14.3 makes IDV boot (standard mac download).  Loading local files (not cloud 
> files) makes the bundle opening error go away.  Changing my refresh rate from 
> “pro motion” to 60 Hz made the pulsing of the screen go away.
> 
> I am all set and you can close my ticket!  I think the only remaining issues 
> is about 50% of the time I reply to this email, it bounces back to me.
> Thanks,
> Keah
> 
> --
> Keah Schuenemann, PhD
> Professor of Meteorology
> Metropolitan State University of Denver
> 

Hi Kead,

Thank you for the information. I'll definitely let other users know that 
updating the operating system as it seems like a helpful step.

Yuan

> 
> From: Unidata IDV Support <address@hidden>
> Date: Tuesday, January 23, 2024 at 10:23?AM
> To: Keah Schuenemann <address@hidden>
> Cc: address@hidden <address@hidden>, Keah Schuenemann <address@hidden>
> Subject: [EXTERNAL] [IDV #ZTE-803919]: IDV won't boot
> NOTICE: This email originated from outside the University. Please exercise 
> caution when replying or opening links and attachments.
> 
> 
> > Hi Yuan,
> > It wasn’t working this morning, it would pinwheel.  This afternoon I 
> > updated my iOS to Sonoma 14.3 (from 14.2) and the IDV actually fully loads, 
> > but then I get this error message:
> >
> > Processing menu xml
> > Could not find xml attribute:label
> >
> > I was able to open catalog data and create a few plots, although the map 
> > still visually pulses, but when I went to open my own bundle, I got this 
> > error message.
> > Error loading bundle: **removed for privacy**/PVA by the thermal wind lab 
> > 2022.xidv
> > NOT_SUPPORTED_ERR: The implementation does not support
> > the requested type of object or operation.
> >
> > Then I uninstalled and installed the regular IDV download for mac, not the 
> > nightly update, and I didn’t get the xml error, but I did get the same 
> > second error.
> >
> > Thanks,
> > Keah
> 
> Hi Keah,
> 
> Could you send me your bundle to test locally?
> 
> Yuan
> >
> > --
> > Keah Schuenemann, PhD
> > Professor of Meteorology
> > Metropolitan State University of Denver
> >
> >
> > From: Unidata IDV Support <address@hidden>
> > Date: Monday, January 22, 2024 at 11:37?AM
> > To: Keah Schuenemann <address@hidden>
> > Cc: address@hidden <address@hidden>, Keah Schuenemann <address@hidden>
> > Subject: [EXTERNAL] [IDV #ZTE-803919]: IDV won't boot
> > NOTICE: This email originated from outside the University. Please exercise 
> > caution when replying or opening links and attachments.
> >
> >
> > > Hi Yuan,
> > >
> > > I’m happy to keep trying things as you come up with potential solutions!  
> > > This morning my terminal didn’t reveal anything fancy, just the standard 
> > > font error:
> > >
> > > Warning: the fonts "Times" and "Lucida Bright" are not available for the 
> > > Java logical font "Serif", which may have unexpected appearance or 
> > > behavior. Re-enable the "Times" font to remove this warning.
> > >
> > > Looking back on the screenshot, there was nothing more interesting there!
> > >
> > > Thanks,
> > > Keah
> > >
> > > --
> > > Keah Schuenemann, PhD
> > > Professor of Meteorology
> > > Metropolitan State University of Denver
> 
> > Hi Keah,
> >
> > Well, it is good to know it is working this morning.
> > One thing we know is that if there are other applications such as: 
> > Parallels Access and Grammarly Desktop, running in the background of
> > your Mac, the IDV will hangs. And there is likely other applications too. I 
> > have been trying to find a good solution.
> >
> > Thanks,
> > Yuan
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: ZTE-803919
> > Department: Support IDV
> > Priority: Normal
> > Status: Open
> > ===================
> > NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
> > Unidata inquiry tracking system and then made publicly available through 
> > the web.  If you do not want to have your interactions made available in 
> > this way, you must let us know in each email you send to us.
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: ZTE-803919
> Department: Support IDV
> Priority: Normal
> Status: Open
> ===================
> NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
> Unidata inquiry tracking system and then made publicly available through the 
> web.  If you do not want to have your interactions made available in this 
> way, you must let us know in each email you send to us.
> 
> 


Ticket Details
===================
Ticket ID: ZTE-803919
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.