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[IDV #ZTE-803919]: IDV won't boot

> Yuan,
> I can’t boot IDV today.  ?.  It hangs before a dashboard even comes up.  \
> ~Keah
> 

Hi Keah,

Make sure the version of the IDV is latest. When it hangs, what is the message 
in the startup gui?

Yuan
> --
> Keah Schuenemann, PhD
> Professor of Meteorology
> Metropolitan State University of Denver
> address@hidden<mailto:address@hidden> | Office:  Science 2018 | Office Hours 
> and 
> Schedule<https://webapp.msudenver.edu/directory/profile.php?uName=kschuene> | 
> (303)615-0780 or Teams
> Pronouns: She/Her/Hers
> Earth and Atmospheric Science Department:  
> https://www.msudenver.edu/earth-atmospheric-sciences/meteorology/
> 
> 
> From: Unidata IDV Support <address@hidden>
> Date: Thursday, January 18, 2024 at 11:35?AM
> To: Keah Schuenemann <address@hidden>
> Cc: address@hidden <address@hidden>
> Subject: [EXTERNAL] [IDV #ZTE-803919]: IDV won't boot
> NOTICE: This email originated from outside the University. Please exercise 
> caution when replying or opening links and attachments.
> 
> 
> > Yuan,
> > It is on the laptop screen—even after unplugging extra monitors!  It 
> > persists after plotting data, the map itself seems to be dynamic in its 
> > brightness.
> > ~Keah
> >
> > --
> > Keah Schuenemann, PhD
> > Professor of Meteorology
> > Metropolitan State University of Denver
> >
> 
> Hi Keah,
> 
> Another thing you can try is to turn on the fast rendering on the display 
> control (see attached).
> 
> Yuan
> 
> Ticket Details
> ===================
> Ticket ID: ZTE-803919
> Department: Support IDV
> Priority: Normal
> Status: Open
> ===================
> NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
> Unidata inquiry tracking system and then made publicly available through the 
> web.  If you do not want to have your interactions made available in this 
> way, you must let us know in each email you send to us.
> 


Ticket Details
===================
Ticket ID: ZTE-803919
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.