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[IDV #SYM-139645]: IDV Will Not Display Images



Paul,

There is an entry about this in the FAQ: 

http://www.unidata.ucar.edu/software/idv/docs/userguide/Faq.html#d3dvertex

(See the last line in the runIDV.bat script.)

Please keep us up-to-date on your progress.

Best Wishes,

Unidata IDV Support

> Full Name: Paul Douglas
> Email Address: address@hidden
> Organization: NOAA
> Package Version: 4.1 build date:2013-08-02 18:38 UTC
> Operating System: Windows XP
> Hardware: Java: home: C:\Program Files\IDV_4.1\jre version: 1.6.0_43 
> j3d:1.5.2 fcs (build4)
> Description of problem: I'm new to IDV, and just installed v4.1 to my desktop 
> PC. When I initially launched the software, I got an error message telling me 
> to update the video card driver and install the latest version of DirectX. 
> Once I did that, the software launched, but I cannot view images.
> 
> When I try to load images, I get the error message: [Java3D] Warning: Fail to 
> lock vertex buffer  D3DERR_DRIVERINTERNALERROR
> 
> What could be causing this?
> 
> 


Ticket Details
===================
Ticket ID: SYM-139645
Department: Support IDV
Priority: Normal
Status: Closed