Claudia, > Description of problem: Connecting to server:nanuk.eosdis.nasa.gov > Connection timed out: connect > > By the looks of it you are having network problems on your end. Perhaps it is a firewall issue? Accessing adde servers requires access to certain ports. See here for more information: http://www.unidata.ucar.edu/software/idv/docs/userguide/Faq.html#firewall -Jeff Ticket Details =================== Ticket ID: GAB-865817 Department: Support IDV Priority: Normal Status: Closed