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20040902: IDV problem

>From: "Paul Roberts" <address@hidden>
>Organization: ?
>Keywords: 200409011746.i81Hkt8E019718

Hi Paul-

>Still w/n work, atteched the error txt. This is a new video card with new
>drivers.

Are they the latest available drivers?  Even new systems don't always
have the latest drivers.  ATI cards are particularly notorious for
problems like this and old drivers.  Another thing to try is to
reduce the screen depth from 32 to 16 bit resolution.

Have you tried downloading the Direct-X version and running that?
You'll need Direct-X version 8.0 or higher.

Please let us know the version of Windows you are using, the resolution
of your video card (screen size and number of colors) and any other
system information.

Also, what is your use of the IDV and educational/research affiliation?
Unidata is funded to support research and education users only for the
IDV.  Please see our support information at:

http://www.unidata.ucar.edu/content/legal/participation.html#support

Support for other users is on a time available basis.

Don Murray

>
>An unexpected exception has been detected in native code outside the VM.
>Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at =
>PC=3D0x693F6643
>Function=3DDrvSetContext+0x12833
>Library=3DC:\WINNT\system32\atioglxx.dll
>
>Current Java thread:
>       at sun.awt.windows.WToolkit.eventLoop(Native Method)
>       at sun.awt.windows.WToolkit.run(Unknown Source)
>       at java.lang.Thread.run(Unknown Source)
>
>Dynamic libraries:
>0x00400000 - 0x00406000        E:\Program Files\IDV_1.1\jre\bin\java.exe
>0x7C900000 - 0x7C9B0000        C:\WINNT\system32\ntdll.dll
>0x7C800000 - 0x7C8F4000        C:\WINNT\system32\kernel32.dll
>0x77DD0000 - 0x77E6B000        C:\WINNT\system32\ADVAPI32.dll
>0x77E70000 - 0x77F01000        C:\WINNT\system32\RPCRT4.dll
>0x77C10000 - 0x77C68000        C:\WINNT\system32\MSVCRT.dll
>0x08000000 - 0x08136000        E:\Program Files\IDV_1.1\jre\bin\client\jvm.dll
>0x77D40000 - 0x77DD0000        C:\WINNT\system32\USER32.dll
>0x77F10000 - 0x77F56000        C:\WINNT\system32\GDI32.dll
>0x76B40000 - 0x76B6D000        C:\WINNT\system32\WINMM.dll
>0x5CD70000 - 0x5CD77000        C:\WINNT\system32\serwvdrv.dll
>0x5B0A0000 - 0x5B0A7000        C:\WINNT\system32\umdmxfrm.dll
>0x10000000 - 0x10007000        E:\Program Files\IDV_1.1\jre\bin\hpi.dll
>0x00390000 - 0x0039E000        E:\Program Files\IDV_1.1\jre\bin\verify.dll
>0x003B0000 - 0x003C8000        E:\Program Files\IDV_1.1\jre\bin\java.dll
>0x003D0000 - 0x003DD000        E:\Program Files\IDV_1.1\jre\bin\zip.dll
>0x03050000 - 0x0315F000        E:\Program Files\IDV_1.1\jre\bin\awt.dll
>0x73000000 - 0x73026000        C:\WINNT\system32\WINSPOOL.DRV
>0x76390000 - 0x763AD000        C:\WINNT\system32\IMM32.dll
>0x774E0000 - 0x7761C000        C:\WINNT\system32\ole32.dll
>0x5AD70000 - 0x5ADA8000        C:\WINNT\system32\uxtheme.dll
>0x031C0000 - 0x03210000        E:\Program =
>Files\IDV_1.1\jre\bin\fontmanager.dll
>0x73760000 - 0x737A9000        C:\WINNT\system32\ddraw.dll
>0x73BC0000 - 0x73BC6000        C:\WINNT\system32\DCIMAN32.dll
>0x73940000 - 0x73A10000        C:\WINNT\system32\D3DIM700.DLL
>0x07390000 - 0x073A1000        C:\WINNT\system32\ctagent.dll
>0x07840000 - 0x07897000        E:\Program Files\IDV_1.1\jre\bin\J3D.dll
>0x6D9A0000 - 0x6DAC8000        C:\WINNT\system32\d3d8.dll
>0x6D990000 - 0x6D996000        C:\WINNT\system32\d3d8thk.dll
>0x77C00000 - 0x77C08000        C:\WINNT\system32\VERSION.dll
>0x5D090000 - 0x5D127000        C:\WINNT\system32\COMCTL32.dll
>0x079C0000 - 0x079C5000        E:\Program Files\IDV_1.1\jre\bin\jawt.dll
>0x69000000 - 0x6963F000        C:\WINNT\system32\atioglxx.dll
>0x07D30000 - 0x07D3F000        E:\Program Files\IDV_1.1\jre\bin\net.dll
>0x71AB0000 - 0x71AC7000        C:\WINNT\system32\WS2_32.dll
>0x71AA0000 - 0x71AA8000        C:\WINNT\system32\WS2HELP.dll
>0x66580000 - 0x6658F000        C:\WINNT\system32\pnrpnsp.dll
>0x71A50000 - 0x71A8F000        C:\WINNT\System32\mswsock.dll
>0x76F20000 - 0x76F47000        C:\WINNT\system32\DNSAPI.dll
>0x76FB0000 - 0x76FB8000        C:\WINNT\System32\winrnr.dll
>0x76F60000 - 0x76F8C000        C:\WINNT\system32\WLDAP32.dll
>0x76FC0000 - 0x76FC6000        C:\WINNT\system32\rasadhlp.dll
>0x662B0000 - 0x66308000        C:\WINNT\system32\hnetcfg.dll
>0x71A90000 - 0x71A98000        C:\WINNT\System32\wshtcpip.dll
>0x7C9C0000 - 0x7D1D4000        C:\WINNT\system32\shell32.dll
>0x77F60000 - 0x77FD6000        C:\WINNT\system32\SHLWAPI.dll
>0x773D0000 - 0x774D2000        =
>C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.=
>0.2600.2180_x-ww_a84f1ff9\comctl32.dll
>0x5B860000 - 0x5B8B4000        C:\WINNT\system32\netapi32.dll
>0x71B20000 - 0x71B32000        C:\WINNT\system32\MPR.dll
>0x75F60000 - 0x75F67000        C:\WINNT\System32\drprov.dll
>0x71C10000 - 0x71C1E000        C:\WINNT\System32\ntlanman.dll
>0x71CD0000 - 0x71CE7000        C:\WINNT\System32\NETUI0.dll
>0x71C90000 - 0x71CD0000        C:\WINNT\System32\NETUI1.dll
>0x71C80000 - 0x71C87000        C:\WINNT\System32\NETRAP.dll
>0x71BF0000 - 0x71C03000        C:\WINNT\System32\SAMLIB.dll
>0x75F70000 - 0x75F79000        C:\WINNT\System32\davclnt.dll
>0x77920000 - 0x77A13000        C:\WINNT\system32\SETUPAPI.dll
>0x77B40000 - 0x77B62000        C:\WINNT\system32\appHelp.dll
>0x77120000 - 0x771AC000        C:\WINNT\system32\OLEAUT32.dll
>0x5ED00000 - 0x5EDCC000        C:\WINNT\system32\OPENGL32.dll
>0x68B20000 - 0x68B40000        C:\WINNT\system32\GLU32.dll
>0x76C90000 - 0x76CB8000        C:\WINNT\system32\imagehlp.dll
>0x59A60000 - 0x59B01000        C:\WINNT\system32\DBGHELP.dll
>0x76BF0000 - 0x76BFB000        C:\WINNT\system32\PSAPI.DLL
>
>Heap at VM Abort:
>Heap
> def new generation   total 3072K, used 2390K [0x10010000, 0x10360000, =
>0x12770000)
>  eden space 2752K,  75% used [0x10010000, 0x10215848, 0x102c0000)
>  from space 320K, 100% used [0x102c0000, 0x10310000, 0x10310000)
>  to   space 320K,   0% used [0x10310000, 0x10310000, 0x10360000)
> tenured generation   total 39640K, used 25837K [0x12770000, 0x14e26000, =
>0x30010000)
>   the space 39640K,  65% used [0x12770000, 0x140ab450, 0x140ab600, =
>0x14e26000)
> compacting perm gen  total 18432K, used 18288K [0x30010000, 0x31210000, =
>0x34010000)
>   the space 18432K,  99% used [0x30010000, 0x311ec2b8, 0x311ec400, =
>0x31210000)
>
>Local Time =3D Wed Sep 01 18:21:48 2004
>Elapsed Time =3D 23
>#
># The exception above was detected in native code outside the VM
>#
># Java VM: Java HotSpot(TM) Client VM (1.4.2_01-b06 mixed mode)
>#
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