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[Support #DJO-400043]: EDEX server problem?
- Subject: [Support #DJO-400043]: EDEX server problem?
- Date: Wed, 17 Apr 2024 09:25:18 -0600
Hi there,
> Thank you so much for your fast response! I'm happy to know that the issue
> is not on my end. I have signed up for the mailing list.
>
> Hopefully, the cloud provider will fix the problem soon.
Yes, it definitely is not an issue on your end. We're hopeful the cloud
provider can resolve
their issues soon, but we have no anticipated timeline from them right now.
It's already lasted
significantly longer than what we would have hoped for.
Sorry for the inconvenience.
--Shay Carter
She/Her/Hers
AWIPS Software Engineer
NSF Unidata
If you're interested, please feel free to fill out a survey about the support
you receive:
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform
Ticket Details
===================
Ticket ID: DJO-400043
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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