Hi there, Thank you for that. And just to clarify, you are running Python3.6, right? From the first step in our instructions: http://unidata.github.io/awips2/install/install-cave-beta-v20/#download-and-installation-instructions_3 Thanks! --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: JEE-775274 Department: Support AWIPS Priority: Low Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.