>this time, i have a issue with step 5, involving installing the pip install >jep==3.8.2. > >here <https://media.discordapp.net/attachments/854541213343678483/857159844036870154/unknown.png> >is the screenshot of the error the prompt presented > >here <https://media.discordapp.net/attachments/854541213343678483/857159478830825482/unknown.png> >is the JAVA_HOME variable i set up (in system variables Hello, Can you try rebooting, double check your environment variables, and then opening the Visual C++ 2015 Command Prompt and try again? That way the new command prompt should know your environment variables for sure. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: ABO-927340 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.