Hi there, > Installed from: > http://unidata.github.io/awips2/install/install-cave/#method-1-direct-windows-install > No, likely not ran from the .bat file. What is the username on your computer? How do you start CAVE? Can you try running cave by searching for CAVE.bat in the windows search bar at the bottom of your screen? --Shay Carter She/Her/Hers AWIPS Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: KLX-173691 Department: Support AWIPS Priority: Low Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.