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[AWIPS #NKZ-238833]: missing procedures and custom points

Hi there,

> This morning when I opened AWIPS CAVE and loaded one of my saved files it did 
> not open the
> points list that I had customized but the basic list, so I loaded a base map 
> to look at
> what was going on. I clicked on the file - procedures - open and all of mine 
> were gone. 
> I had customized the points with about 10 special points which are where 
> relatives live 
> in the US so I can see what is happening there. Apparently you had a server 
> cleanup or
> failure.

This morning we pushed out a brand new release of AWIPS (CAVE installer and our 
public EDEX).
More information can be found on our blog post:
 https://www.unidata.ucar.edu/blogs/news/entry/awips-tips-unidata-awips-203 

I would highly recommend subscribing to our awips2-users email list.  We only 
use the mailing 
list to update our users of any known EDEX outages, and to notify users about 
our new AWIPS
Tips Blog post (which is published every other Wednesday).  The AWIPS Tips blog 
series also 
usually coincides with our software release dates, so you will also be aware of 
the latest 
changes to CAVE and EDEX.
You can subscribe here: 
https://www.unidata.ucar.edu/support/index.html#mailinglists

If you were using v18 of CAVE, you should update to the latest version of CAVE 
that we released
today.  If you were already using the beta version (20.3.2-0.x), then I also 
recommend upgrading
to the latest version when you get a chance, but at least your CAVE will be 
compatible with our
new production EDEX server.

> Is there any way to get them back easily? If not and I have to recreate them 
> is there a way 
> I can save the information locally and restore it if this happens again? I 
> know it has
> happened before but I did not have as much created so it was a minor problem 
> then, now it
> is a bigger problem.
> Thanks and Happy Holidays to you

If you were using the beta (v20) then we should be able to pretty easily bring 
over your previous
saved settings. We just need to know:
- the operating system
- the computer name
- your username
on the computer you run CAVE from.

If you were using v18, please note that not all previous user configs are 
compatible with the new
version and may override updates that were made in version 20.

Please let us know which version you were using also.
Thank you.
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: NKZ-238833
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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