[nws-changes] 20100913: comments-Natl mobile decision support svs

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NOUS41 KWBC 101928

PNSWSH

Public Information Statement...Comment Request

National Weather Service Headquarters Washington DC

328 PM EDT Fri Sep 10 2010

TO: Subscribers:

-Family of Services

-NOAA Weather Wire Service

-Emergency Managers Weather Information Network

-NOAAPORT

-Other NWS Partners, Users, and Employees

FROM: David B. Caldwell

Director

NWS Office of Climate, Water, and Weather Services

SUBJECT: Soliciting Public Comments through June 30, 2011
         on the Experimental National Mobile Decision Support
         Services (interactive NWS) for NWS Core Partners

NWS is seeking comments on experimental provision of a service

called Mobile Decision Support Services (MDSS) interactive

National Weather Service (iNWS), referred to as MDSS (iNWS).

See service description document in the national catalog of new

and enhanced products available at:

http://products.weather.gov/PDD/MDSS_National_SDD_Final_070710.pdf

MDSS (iNWS) will provide weather warnings and alerts via short

message service (SMS) text messaging and email services to

enhance communications between the NWS and its core partners

during high impact weather events. This service is also referred

to as iNWS mobile alerting. MDSS (iNWS) messages will also

provide a hyperlink to additional information, such as graphics,

relevant to an weather event. This additional information may

include products currently available on the NWS website or other

information generated specifically to support decision making by

NWS core partners.

MDSS (iNWS) services are intended only for NWS core partners,

including members of the emergency management community at all

levels of government, other government agencies, and members of

the electronic media to provide an additional means of

communicating mission-critical decision support information.

This service is not intended for general public use.

NWS wireless services for mobile devices designed for the

general public have been operational since July 2009 and are

available at:

http://mobile.weather.gov <http://mobile.weather.gov/>

The earlier experimental prototype of iNWS services was

available to the general public. The new experimental service

will be available only to NWS core partners. As of October 11,

2010 the earlier prototype will be replaced with the new

experimental service. On or after September 14, 2010, all

existing iNWS accounts registered before September 2009 will be

notified via email to reapply for an account to determine

eligibility. Those who do not respond or do not meet NWS core

partner criteria will be terminated. New and existing users

will be required to log into their iNWS account to accept a new

terms-of-use agreement.

MDSS (iNWS) services are available after registration at the

following website:

http://inws.wrh.noaa.gov/

MDSS (iNWS) is designed to operate 24 hours per day. However

the service is provided on a best effort basis and it may be

temporarily suspended. Reasons for suspense of service include,

but are not limited to, software or hardware upgrades, fixes or

maintenance, and unexpected technical or security issues. Every

effort will be made to eliminate unplanned outages and those

that occur will be addressed as quickly as possible. NWS

personnel may not immediately respond to MDSS (iNWS) user

subscription requests or other inquiries if they are addressing

other critical warning or forecast tasks or experiencing

technical issues.

There may be times when issues beyond the control of the NWS

prevent MDSS (iNWS) messages from reaching users or cause a

significant delay in the receipt of messages. Examples of this

include, but are not limited to, network congestion, wireless

carrier outages, dead zones, local connectivity issues, changes

in physical location, and user error.

During the period of experimental use, NWS expects the

availability of the service to approach 97%. If this service

becomes operational, then the planned addition of redundant

servers will provide 99.9% availability. Since cellular

coverage cannot be guaranteed, NWS core partners should ensure

they have access to other sources for NWS warnings, watches, and

advisory information (WWA).

MDSS (iNWS) is an enhancement to communications between the NWS

and its core partners. MDSS (iNWS) is not intended to replace

official NWS products or official means of communications such

as NOAA Weather Radio and NOAA Weather Wire Service.

Additional information about the experimental iNWS service may

be found at:

http://products.weather.gov/detaile.php?selrow=405

Comments on this experimental service may be provided at:

http://www.weather.gov/survey/nws-survey.php?code=mama

If you have comments or questions regarding this public

information statement, please contact:

Douglas Hilderbrand

National Weather Service

1325 East/West Highway

Silver Spring MD 20910

301-713-1768 x 170

douglas.hilderbrand@xxxxxxxx <mailto:douglas.hilderbrand@xxxxxxxx>

For technical questions regarding the iNWS service please

contact:

Andy Edman

125 S State Street

Salt Lake City UT 84138

801-524-5131 x 249

andy.edman@xxxxxxxx <mailto:andy.edman@xxxxxxxx>

National Public Information Statements are online at:

http://www.weather.gov/os/notif.htm

$$

NNNN




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