GI: Family of Services Data Outage

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---------- Forwarded Message ----------




Topic:  Family of Services Data Outage
 Message Issued: 09/02/03  1520 UTC

 Products Impacted: GOES-E & GOES-W Sounder DPI, DPI,
 Imager ASOS, ASOS Soundings and Winds products.
 Date/Time of Initial Impact:  09/02/03 0900 UTC

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 Details:
Family of Services Tech Control advises that they are experiencing a
major data
input problem which is affecting the output to our DDS, IDS, and PPS
lines here at the NSC (NOAA Science Center, formerly WWB).  This in turn
has
been affecting the following products since 1000Z: Sounder DPI, DPI,
Imager ASOS, ASOS Soundings and Winds.  Family of Services is presently
unable to estimate when this problem will be resolved.  They are working

on it and will advise.  Administrators at NSC are attempting to work
around the problem.




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