[ldm-users] outage info

for those interested.. received the following information about the noaaport outage.. edited for privacy..


Part of the problem (and a factor which extended the outage) is that we were running out of the backup facility in WV. We were in backup mode because enhancements were needed at our primary site, in Silver Spring MD. The backup has all the necessary equipment, but unfortunately much less on-site human support (it's not a NOAA facility, so we rely on support from another federal agencies via an inter-agency agreement).

-- snip--
Again, sorry for this outage. NWS will be looking at the post-incident report and putting in place adjustments to minimize or at least reduce the likelihood/duration of such outages.

-- snip --



Patrick L. Francis
Vice President of Research & Development
Media Logic Group


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