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Hi, Our difax feed went from tens of products per hour, to only a few products per hour at about 15Z on the 18th. The statistics indicate that we are getting all the products that Alden transmits, but, that Alden is transmitting only a few (if any) products each hour. Anyone know what happened, or, when things will return to normal? We are expecting snow and have anxious users! David David Knight Department of Atmospheric Science Tel: (518)-442-4204 SUNYA ES-228 Fax: (518)-442-4494 Albany, NY 12222 Email: knight@xxxxxxxxxxxxxxxx