Unidata Support by Package, January 2004

Unidata Support

Support for Last Year and Each quarter

Above are histograms that portray the number of Unidata email responses for categories of support for a one year period ending January 28, 2004. The histograms are arranged by yearly activity averages with the highest on the left and lowest on the right. Each quarter year within the period is depicted from oldest to newest from left to right. The number of responses has been normalized to weekly averages so that the support load over the various periods can be easily compared.

Total support averaged 117 responses/week over the entire year; 123 for the first quarter; 117 for the second quarter; 125 for the third quarter; and 102 for the current quarter.

Individual support activities included in the categories shown above are listed in the following table.

Category Packages, Groups, and Lists
ldm ldm, ldm-users-list
idd gozer, idd, idd-brazil, idd-inject, idd-status, lsu-idd, ssec-idd, suominet, upc-idd
data casestudies, casestudies-list, conduit, craft, craft-linda, craft-nws, datastream, difax, noaaport
netcdf netcdf, netcdfgroup-list, netcdf-hdf-list, netcdf-java, netcdf-perl
gempak gempak, gembud-list
mcidas mcdevelop, mcidas, mcidas-list
dods dods, dods-core, dods-list, dods-tech
nws-changes nws-changes
outreach announce, egrants, external, meteoforum, unidata, workshop
idv idv, idvlist, metapps, visad-list
utilities decoders, ldm-mcidas, udunits
miscellaneous misc, network, platforms, wxp-list
thredds java-dev, thredds
lead lead


Some tentative conclusions


These numbers and conclusions should not be taken too literally, for several reasons: