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[AWIPS #QSN-521088]: Question about the EDEX Server

Hi there,

> I can no longer get models (i.e. GFS-500 mb vorticity) to display on the CAVE 
> client. 
> It was working before. I get this error:
>
> *Error occurred retrieving coverages from server.
> *An internal error occurred during Menu Rebuild Scheduler/Product Loader
> * Server data request failed
> * Unable to post request server.
>
> How should I troubleshoot this? Or is this known issue that hasn't been 
> resolved?

Which version of CAVE are you using?
We put out a release at the end of last year (December 2023) for our latest 
version of AWIPS:
https://unidata.ucar.edu/blogs/news/entry/awips-tips-unidata-awips-203

If you don't have the latest version, please update using our instructions from 
our website:
https://unidata.github.io/awips2/install/install-cave/

And then try connecting to our public EDEX server (edex-cloud.unidata.ucar.edu) 
again and let
us know if you're still having trouble?

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: QSN-521088
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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