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[AWIPS #WJL-121083]: Cave "Could not find valid extension for class": errors



Hi there,

> Our Linux (Centos 7) Cave clients (18.2.1-6) are not able to display Metar 
> station plots,
> as well as some satellite products. Looking at the AlertView messages, I see 
> the phrase
> "Could not find valid extension for class" to be common to all the error 
> messages. Our
> Windows installs of Cave display those products just fine. I've attached the 
> AlertView
> messages for the Metar plot and Visible satellite display. I also attached 
> the install
> log as well, but the install log has no error messages. Could you look and 
> let me know
> where the problem is? Hopefully, it is an easy fix.

I'm sorry CAVE is giving you issues on your CentOS machines. My first idea has 
to do with 
a possible issue with the graphics card.  Do you know what graphics cards are 
running on 
the CentOS machines?  Also, could you send us the output from running this 
command in the
terminal: 
glxinfo

Hopefully we can get this worked out for you.
Thanks!

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: WJL-121083
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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