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[eLearning #IYS-777867]: AWIPS screen black



Hi there,

> Hello. I've had an issue where AWIPS CAVE loads, but the main screen is all 
> black. I've tried
> everything multiple times, reinstalling, deleting caveData file, but I'm not 
> sure what's going
> on. I'll attach the terminal code as well.[image: image.png]

Sorry CAVE is giving you trouble, thank you for trying to troubleshoot on your 
own. How are you
starting up CAVE (what file are you running to start CAVE)?

Could you please run CAVE and send me the output from this screen:
CAVE menu > About CAVE > Installation Details button > Configuration tab > Copy 
to Clipboard

You can either send it in a text file or paste it into an email response.

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

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you receive: 
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Ticket Details
===================
Ticket ID: IYS-777867
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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