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[AWIPS #GDP-116565]: AWIPS II 20.3.2-0.4 - Gridded products and METAR data not loading



Hi there,

> Currently running the latest beta of AWIPS II v20 on Windows 11 and I'm 
> noticing that
> gridded products (model data, MRMS, etc.) are not loading at all; same is 
> true for
> METAR data. This issue still persists even after deleting the caveData 
> folder, and
> reinstalling/repairing the AWIPS II installation. Just wanted to make you all 
> aware
> of this.

I'm sorry CAVE was acting up for you.  We were able to restart part of our 
backend, and
I believe all the data is working now.  I was able to load data for models, 
MRMS, and
METARs just now.  Can you please try again and see if it's back working for you?

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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Ticket Details
===================
Ticket ID: GDP-116565
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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