[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #BAX-804951]: Cannot Start AWIPS - Connection Error

Hello,

Yesterday Jetstream2, the cloud platform we host both our public V18 and 
V20-beta EDEX servers on, experienced technical outages that were supposed to 
be transparent to us. However, these did affect us, and we are still working on 
getting all of the systems back up. I believe as of a few minutes ago, 
edex-cloud.unidata.ucar.edu should be accessible again. Data will not backfill, 
but data will be available in realtime as it comes in.

We apologize for any inconvenience.

We recommend subscribing to our awips-users mailing list where we will provide 
information if there are outages and when they have been resolved. You can 
subscribe here:
https://www.unidata.ucar.edu/support/index.html#mailinglists


> Hello!
> 
> I have been running AWIPS II with no issues until today. When I start CAVE,
> it begins loading but then asks me for the EDEX Server and Site name. After
> using the server name "edex-cloud.unidata.ucar.edu" and the site name
> "OAX", it gives me an error that says "unable to post request to server".
> It will also give me another error in a pop-up that says "Unable to
> validate localization preferences, please enter valid options or quit the
> application".
> 
> I was using AWIPS today when I suddenly lost wi-fi and had to change to a
> different connection. This is the only reason that comes to mind as to why
> I'm encountering this error. Any help you can provide would be most
> appreciated.
> 
> Thank you!


Thanks,

Tiffany Meyer
AWIPS Lead Software Engineer
UCAR-Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive:  
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: BAX-804951
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.