Re: [noaaport] [ldm-users] Numerous NOAAport/SBN outages over the last 3 days

  • To: "Sebenste, Gilbert" <sebensteg@xxxxxxx>
  • Subject: Re: [noaaport] [ldm-users] Numerous NOAAport/SBN outages over the last 3 days
  • From: Ryan Hickman <ryan@xxxxxxxxxxxxxxxx>
  • Date: Wed, 16 Aug 2023 13:29:45 -0600
The switch to ANCF happened a week ago and there's been numerous issues
since then.

It's worth noting that EMWIN and NWWS-OI did not receive the Admin Notice
messages this morning. It's possible more text products were missed during
these outages.

On Wed, Aug 16, 2023 at 1:07 PM Sebenste, Gilbert <sebensteg@xxxxxxx> wrote:

> Good afternoon everyone,
>
>
>
> I have to admit, I’m really tired today. Whenever NOAAport goes down, my
> phone blows me out of bed to let me know something is wrong. But on Monday,
> NOAAport had an outage at 5:30 AM CT. Then another at 8:30 AM, another at
> 10:45 AM. Each lasted roughly 15 minutes.
>
>
>
> Yesterday and today, I was blown out of bed at 6:30 AM CT, and then
> numerous outages followed. Our EMWIN script kept text on the air during
> those outages here at the College of DuPage, and then we had several this
> morning. Finally, NCF had enough.
>
> 277
>
> NOUS72 KNCF 161325
>
> ADMNCF
>
>
>
> Please pass to the MIC/HIC, SOO, ESA, ITO AND AFP:
>
>
>
> SUBJECT: AWIPS Network Interruptions
>
>
>
> WHAT: The ANCF has experienced sporadic network
>
> outages across the ANCF/HMGS and CNCF/BMGS
>
> systems. This issue is being investigated.
>
>
>
> TICKET NUMBERS: NCO INC0425533/NCF INCA00000374115
>
>
>
> NCF
>
>
>
> And then a few hours later:
>
> NOUS72 KNCF 161644
>
> ADMNCF
>
>
>
>
>
> Please pass to the MIC/HIC, SOO, ESA, ITO AND AFP:
>
>
>
> On Wednesday, August 16, 2023 the NCF will be
>
> switching its Server Operations from the Primary
>
> AWIPS NCF (ANCF) in College Park, MD to the
>
> Backup AWIPS NCF (CNCF) in Fairmont, WV. The
>
> switch transition will take place as follows:
>
>
>
> 1715 UTC - ITO switch to CNCF
>
> 1715 UTC - REMEDY switch to CNCF
>
> 1715 UTC - SBN switch to BMGS
>
> 1725 UTC - MHS switch to CNCF
>
> 1735 UTC - DSUPS switch to CNCF
>
> 1735 UTC - COLLABORATION switch to CNCF
>
> 1735 UTC - DATA DELIVERY switch to CNCF
>
>
>
> The switch will not be done on a critical weather
>
> day, or if there are other significant operational
>
> issues warranting postponement.
>
>
>
> All ANCF message distribution (MHS) will be
>
> repointed to the CNCF. The switch will take about
>
> 20 minutes. Data will queue while the switch is in
>
> progress and will be sent once the switch is
>
> complete. This will affect data originating at NWS
>
> field offices and National Centers on the AWIPS
>
> network including radar data.
>
>
>
> Any questions or issues should be addressed to the
>
> AWIPS/NCF helpdesk at 888-808-8624.
>
>
>
> NCF
>
> I’ve been noticing these outages, and since they switched to the backup
> link/CNCF, things have been good. Hopefully they can fix whatever is going
> down. I need the sleep!
>
> Gilbert Sebenste
>
> Meteorology Support Analyst
>
>
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