[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[UDUNITS #IEB-391154]: Unit for 'bell' in udunits2-common.xml



Sander,

> Thanks for the reply. I can fully understand that you may have other
> priorities. There is no hurry.
> 
> It is just that for a previous support email I got an immediate
> automatic reply of the form:
> ---
> Your Ticket has been received, and a Unidata staff member will review
> it and reply accordingly. Listed below are details of this new Ticket.
> Please make sure the Ticket ID remains in the Subject: line on all
> correspondence related to this Ticket.
> 
> Ticket ID: IEB-391154
> Subject: Unit for 'bell' in udunits2-common.xml
> Department: Support UDUNITS
> Priority: Normal
> Status: Open
> ---
> 
> And since I didn't get it this time, I figured something might have
> gone wrong.

Nothing went wrong. Our support system noticed that you were replying to an 
existing ticket rather than starting a new one, so it didn't send the automatic 
response.

> Best regards,
> Sander

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: IEB-391154
Department: Support UDUNITS
Priority: Normal
Status: Closed


NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.