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[IDD #PDW-808970]: Data Access



Hi Brian,

Jeff is out of the office this week, so I am filling in...

re:
> I tried the telnet with no success.  I followed up with a sanity
> PING just to see if I can resolve and route.  Here's the output:
> 
> address@hidden ~]$ telnet idd.cise-nsf.gov 388
> Trying 192.12.209.62...
> telnet: connect to address 192.12.209.62: Connection refused
> address@hidden ~]$ ping idd.cise-nsf.gov

OK.  Given that port 388 access is wide open on idd.cise-nsf.gov,
this tells us that the block is at or near your shop.

re:
> PING idd.cise-nsf.gov (192.12.209.62) 56(84) bytes of data.
> 64 bytes from idd.cise-nsf.gov (192.12.209.62): icmp_seq=1 ttl=46 time=6.67 ms
> 64 bytes from idd.cise-nsf.gov (192.12.209.62): icmp_seq=2 ttl=46 time=5.21 ms
> 64 bytes from idd.cise-nsf.gov (192.12.209.62): icmp_seq=3 ttl=46 time=5.16 ms
> 64 bytes from idd.cise-nsf.gov (192.12.209.62): icmp_seq=4 ttl=46 time=5.44 ms
> --- idd.cise-nsf.gov ping statistics ---
> 4 packets transmitted, 4 received, 0% packet loss, time 2997ms
> rtt min/avg/max/mdev = 5.167/5.624/6.677/0.616 ms
> address@hidden ~]$

The ping doesn't tell us much other than your nameserver is able to resolve
idd.cise-nsf.gov into 192.12.209.62.

re:
> My system is behind a firewall and I can make the necessary rules to
> allow access but need to be sure it's on my end.

Again, we feel that the problem is on your end.  We have several .gov sites
feeding from idd.cise-nsf.gov with no problems.

Cheers,

Tom
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Ticket Details
===================
Ticket ID: PDW-808970
Department: Support IDD
Priority: Normal
Status: Closed


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